Category: | Health, Car dealer, Store, |
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Address: | 1194 W Kemper Rd, Cincinnati, OH 45240, USA |
Postal code: | 45240 |
Phone: | (513) 851-5780 |
Spencer was our awesome salesman. He was so informative about every detail and knew all aspects of the Highlander. We never felt pressured for a sale, and after months of looking for the Highlander we wanted, we drove 100 miles to make the deal with Spencer!
If you are considering coming here then you can rest assured that you can stop thinking on it and just do it! All of my worries were put to bed the moment I got the chance to speak with Dylan. I’m not very car or tech savvy but after having the chance to speak with this technician I knew I was in good hands. He provided the kind of customer service, patience and kindness that turned my whole day around for the better! You can tell that he is very knowledgeable and skilled in the work that he does. He went above and beyond in answering any questions or concerns that I had. His knowledgeable, yet easy to understand, answers coupled with his fantastic customer service made my experience one that I will truly remember. He made sure that everything was done as quickly and efficiently as possible and I’m greatly appreciative of that… As I’m sure anyone would be when it comes to having a wonderful dealership experience. These kinds of frustration free encounters are the ones that will keep people coming back and not dreading their next experience. Dylan is the kind of person that companies everywhere need more of when it comes to things running efficiently. Thank you again for being willing to speak with me Dylan. I truly know that from here on out I can look forward to trusting/working with this team of skilled and knowledgeable individuals should the occasion ever arise again.
I walked in looking for a certain car, and left with an awesome low-miles 2017 RAV4! Eric was super easy to work with, low pressure, and focused on making sure I got the perfect car for me. Thank you Eric! One minor thing: Carlson made a modification to the car when it came on the lot and charged me $300 extra for it. Come on guys, at least roll that into the price of the car. Also, if you finance your car through Toyota, be prepared: the extended warranty and maintenance plan spiels are like a masterclass in high-pressure sales tactics. Otherwise I had a positive experience and would recommend.
Kou and Emily are amazing to work with! Started my 4runner search back in June and they were extremely helpful finding exactly what I wanted. They were knowledgeable when it came to the customizations I wanted and what they recommended and they kept in contact and kept me very informed throughout the whole process. They were actually probably more excited than me about creating my dream vehicle.
Shortly after, they assisted my husband in finding the perfect Tundra for him. They are amazing to work with and I would recommend everyone to meet with them!
I will return here for when I get my Tundra or any other car. I recommend the staff here. Every single person I worked with or even encountered for a few secs were genuinely nice. Sarah was the person who sold me my highlander. Tamara was around to ensure everything went smoothly. Marty was super nice as well. Ahmed also worked hard for me too. They all gave me great service . Even the gentleman waiting outside to help me find my car was great. My toddlers were going crazy going in and out of their offices and they had patience. I appreciated them. Sarah was doing everything to get me into my price range that I was okay with . They gave me a awesome deal on my trade . Other dealerships were not as accommodating as they were. I wish all my experiences were like this.