Category: | Car repair, |
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Address: | 5591 Wooster Pike, Cincinnati, OH 45227, USA |
Postal code: | 45227 |
Phone: | (513) 427-5000 |
Website: | https://www.avidautowerx.com/ |
Monday: | 7:30 AM – 6:00 PM |
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Tuesday: | 7:30 AM – 6:00 PM |
Wednesday: | 7:30 AM – 6:00 PM |
Thursday: | 7:30 AM – 6:00 PM |
Friday: | 7:30 AM – 6:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Super nice and friendly, 100% recommend. Spoke to Justin on the phone and he was super kind to take time out of his day to help me
The staff are always professional and friendly. They truly care about giving great service! Thank you!!
I received excellent service at Avid Autowerx. I took my Saab in for an airbag recall and had them look at a couple of problems I was having. I usually do work on my car and I'm pretty good at it. This issue was something I could not figure out and didn't have time. I was hesitant because I was afraid of pay a lot for this repair. I'm so glad I took it in. They diagnosed the problem, sent me a detail explanation with pictures online and they resolved the issues. It was way less than what I was expecting. The car is running perfect and extremely happy with their service.
After not driving my 2011 Saab 9-3 for a few weeks, the battery was completely dead. Since its warranty had expired I decided to replace it. I contacted Robert who advised me that he didn’t have the right battery on site, but would by the time I arrived. A trickle charger and jump both failed, but a tow service was able to get it started. Robert immediately took the keys and before I could sit down and read a few emails, my car was at the front door waiting. It literally took less than 10 minutes.
My 2011 9-3 is now my third Saab purchase over a twenty-four year period. It's based on a great product but also a fantastic service team to maintain it. The Avid technicians are the best at what they are trained and certified to do, which is to keep my car in perfect running condition. Costs are always discussed before service is performed so there are no surprises later, and they use only quality parts and materials. I actually price compared this battery at two other suppliers and both were more expensive than Avid. Both Tim and Robert have always provided the best service experiences and for that I am grateful.
Was my first time using Avid Autowerx and they did not disappoint. Everyone including Robert was very friendly, honest and communicated very well. Will be using them from now on. Highly recommended! Kevin C.