Category: | Travel agency, Cafe, Restaurant, Store, |
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Address: | 417 Riverview Dr, Youngstown, NY 14174, USA |
Postal code: | 14174 |
Phone: | (716) 304-1476 |
Website: | http://www.voyagebydesign.com/ |
So I'll hopefully be adjusting this rating again.
I won't lie , they must have changed ownership after the pandemic lockdowns.
Used to be you could expect 45 minute waits in the drive thru frequently. You NEVER wanted to order online, because if they didn't want to make something they would just say they was out and call corporate for a refund. I live down the Block and they used to regularly hide in the back and turn off lights at 7pm act like they was closed ...and we used to buy lotto tickets if the ice cream machine was working
None of this is the case anymore. Haven't dealt with any of that in months. I can't yet give more stars ..because if something is on your menu 1. You should have it 2. I get some employees are new and training..but when they ask a manager what for example is the artic orange shake...barr minimum I expect a manager to know. But they don't, and then they tell you despite it being on the menu they can't make it. It wasn't as bad as last year ..when a manager and three employees couldn't tell me what a shamrock shake was while the menu board behind them advertised it...but its not great yet.
But they do seem to be making some massive strides towards becoming a great location.
Staff in drive through has been very friendly to me every visit. My orders have been correct and I haven’t had any problems during my visits. Out of all the McDonald’s in a 5 miles radius they are the best to me right now.
I usually get frustrated at s Mc Donald's by my house because they always forget to put something in the bag. This McDonald's was awesome!! The cashier was so nice and professional. I had ordered lunch for my grandchildren so my order was kinda large and it was all there!! This was a great McDonald's and wish I lived closer to this one.
Amazing! We had planned a trip before covid but had to cancel. Was quick to help us replan for next year.