Address: | 219 Harcourt Rd, Mt Vernon, OH 43050, USA |
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Postal code: | 43050 |
Phone: | (740) 507-2955 |
Website: | http://integrityautorepairmtv.com/ |
Monday: | 7:00 AM – 4:30 PM |
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Tuesday: | 7:00 AM – 4:30 PM |
Wednesday: | 7:00 AM – 4:30 PM |
Thursday: | 7:00 AM – 4:30 PM |
Friday: | 7:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I have used this shop for about 8 years. Always fast friendly service and great prices. Wouldn't go anywhere else!
Got front wheel hubs replaced. Owner was very down to earth and made you feel like family was going to work on your vehicle. In and out same day. Far better pricing from other garages around.
Great customer service, very reasonable price and work was done in a timely manner!! We needed a fuel line replaced on our truck and needed it done as soon as possible. I called and talked with Jim told him what we needed and we needed done as soon as possible. He told me to get it to them and they would get it done by the next day. The next day we called them because we hadn’t heard from them yet! Not only did they have it done the same day (which I or them wrote my phone number down wrong) and tried calling us. The cost for the repair and an oil change was very low compared to what we thought it was going to be. Also, Jim took the time to look at our extended warranty on our other vehicle to see if they could take care of any issues we have with it. To say they went above and beyond is an understatement! I highly recommend them.
Joe and Sandy
************** UPDATE Aug 19, 2022****************************
It turns out that I did speak a little too soon. My latest experience with the store shows that they are not as fair as I thought they were. They changed the alternator in December (when they were replacing the engine, so it was a major repair). The belt has been making noise since the beginning (but not always) but it was not diagnosed until recently even when it was taken to the shop much earlier when it could have been diagnosed. Because the noise was there from the beginning, the repair should have been free in my opinion. I understand that they have their argument to justify the charge to fix it now but I honestly think it would have been more fair if it was fixed free of charge. This is not a huge issue but enough to reduce the number of stars from 5 to 4.
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I recently switched to Integrity Auto my for my car repairs. So far, I found them to be honest, fair, and reasonably priced. I do not want to speak too soon but I hope it will remain that way. I had similar thoughts with my former mechanic but experienced multiple major issues and disappointments that led me to look for another mechanic. Please maintain these qualities: fairness, honesty, and reasonable prices.