Bill Reynolds Heating & Air Conditioning

I worked with 3 individuals total - one assessed my old unit and provided a quote, and two others installed the unit for me (5 days later). Each associate was very professional, friendly, and knowledgeable. Great and responsive customer service as well. Next time I need heating / cooling professionals, Bill Reynolds will be top of my list to call. That said, I hope I won’t have to be making that call anytime soon 😂. Thanks for the great service guys!

The serviceman was polite, courteous and definitely knew his job. When I called to set up the appointment, the woman at Bill Reynolds was also polite and courteous. We were very pleased with the entire experience.

Bill Reynolds staff is wonderful to work with. From the team in the office to the professional installers they are awesome.
In my case where the hot water tank from the Condo unit above flooded my furnace in December, the installers were out by the end of the day with space heaters and started working on a Friday and by the end of day on Saturday my furnace was installed. By Monday my new AC unit was installed also even though not needed. I would recommend Bill Reynolds to anyone if they want reputable service and awesome people to provide the service e needed.

Our boiler heat stopped working late Saturday evening, December 14, 2020. By early morning Sunday the temperature in our house dropped 15 degrees from 70 to 65 and was dropping fast. I figured that it being Sunday, it would be difficult to locate a repair service that was open. We had Reynold's Service a few years prior. We had their phone number close at hand. So I called at 6:30 AM. The Technician named Jacob answered my call within 3 rings. I described our problem and he said that he would come to our house ASAP. He worked on our boiler for 2+ hours only to come to the conclusion it needed a new gas valve, only problem the parts store was closed until Monday morning. He offered to lend us electric space heaters to keep warm in the meantime. I thought that was a very kind and generous offer. But our daughter had 2 space heaters she was not using and we could use them to warm the house till repairs were done. Next morning Reynolds called and said they got the needed gas valve and would come right over and do the install.
Technician Nick did the repairs in about 1 hour and we had heat soon after. Jacob and Nick never complained and were very courteous and professional. We highly recommend Bill Reynold's Heating for all your heating and cooling service.
Don, Matt and Ricki Bixel

Great super years of service and no complaints. But needed to replace the furnace and AC and other bids for units of same standard and quality significantly lower. Took a lower bid and it too was first class in installation and current performance. MAY return to Reynolds for service but getting initial service check up from new company is initially complimentary.