Address: | 9570 Mentor Ave J, Mentor, OH 44060, USA |
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Postal code: | 44060 |
Phone: | (440) 352-7300 |
Website: | https://www.att.com/stores/ohio/mentor/114143?source=E-g2s10000000000X&wtExtndSource=stores |
Monday: | 10:00 AM – 7:00 PM |
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Tuesday: | 10:00 AM – 7:00 PM |
Wednesday: | 10:00 AM – 7:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 10:00 AM – 7:00 PM |
Sunday: | 11:00 AM – 5:00 PM |
They were very fast and extremely knowledgeable. Before going there I spent 3 and half hours on the phone with AT&T with no success. I told to take it to a store and I did. He had it working less than 3 minutes. His name was Jake. So I ended up buying some accessories and I ordered wifi with Fiber optic. I figured they fixed my phone they had to know about fiber. We had a long talk and ordered it. Great people at the store better than the AT&T corporate store down the street next town closer to me but never had any good luck there.
Tyler from the Mentor store was extremely helpful in purchasing my new IPhone 13 Pro Max after my old phone crashed during the 16 update. It was a wonderful experience and I would definitely recommend him to anyone looking for a new phone or any other needs from AT&T.
Came in looking to switch from Verizon. I worked with Tyler who told me about a network for first responders, took the time to explain the promotions and benefits of it not only for me, but my family as well. Explained what I should expect on my first few bills. I was extremely impressed and satisfied leaving the store knowing what to expect. To any first responder, I would highly recommend coming here and working with one of the guys here. All around perfect experience.
I came here with an intentions of switching from Verizon. The store manager, Tyler, was just absolutely amazing. Extremely kind, curtious, honest, and professional. The other guys Domenic and Jake were also extremely kind and helpful. I recommend this store to anybody reading this and I will be sure to send my friends and family here to see Tyler and anyone else in the store who is available to help! Just a perfect all around experience!!