Category: | Car repair, Store, |
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Address: | 367 Newell St, Painesville, OH 44077, USA |
Postal code: | 44077 |
Phone: | (440) 352-8787 |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I have been a customer and friend of this establishment for many years. The owner, Anthony, has always been honest and fair when dealing with my car. He has even gone out of his way to help me with transportation to/from his shop during repairs. He is very knowledgeable about car repair and always has recommended affordable options and advice. Highly recommended!
Recently took my old Subaru Forrester to ABC to replace a failing alternator and repair the exhaust/heat shield. I was very satisfied with the customer service, time to repair, and cost. Anthony kept me informed of the critical issues, my options, and parts/labor cost of each. I agreed to a wheel cylinder replacement in addition to the aforementioned repairs when Anthony called and explained the situation, and texted me pictures of the (badly damaged) cylinder. For each repair, he would text me before and after pictures of the repaired components, and keep me up to date. Given the hands-on customer service, I was shocked at the affordability of the fixes. I would have ABC perform repairs in the future in a heartbeat.
Anthony, the owner, was very thorough and informative when I brought a 2007 Yaris to his shop to have it checked out before buying it from a dealer. He spent a lot of time with us and explained things in a easy to understand way. He is definitely an expert in his field. His prices are very reasonable, in fact, the cheapest we found for the services rendered. Thank you, Anthony!
The quote was nearly half (!) of what Conrads was asking for the same work to be performed in possibly less time but Anthony's quality and attention-to-detail was worth the additional time at a fraction of the cost. He was thorough and took pictures of the problems, explaining it to me in clear language and didn't take advantage of me despite knowing my place of employment (unlike the big chain mentioned earlier). He may have taken a bit longer than a big chain place as he was waiting on a part from Cleveland but it ended up saving me hundreds of dollars! He showed me the parts that were deteriorated and removed and offered me the same service and price I believe he would have offered my boyfriend or my father (no gender discrimination at all). He even offered me an additional discount at check out! He also followed up to ensure that I got home safely since my brakes were so bad prior to the repair that I had to get my car towed to his shop. I 100% recommend his work and he even offered me a discount for referring coworkers and friends. One of the last few honest & caring mechanics out here!!