PetPlex Animal Hospital

We came to Petplex on one of the worst days of our lives. The emergency vet presented all the labs and imaging for us and helped us understand what was happening with our dog. It’s still so painful we had to say goodbye to our sweet senior dog when cancer took her, but the vet and staff are prepared, competent and very kind and compassionate. We appreciate their help and support that awful day.

PetPlex is an amazing, caring, affordable place. My 5 month old kitten was lethargic and not eating or drinking. When MedVet and another animal hospital couldn’t figure out what was wrong, PetPlex suggested emergency exploratory surgery the first appointment. Unfortunately, for our baby, the surgery they did to repair what was wrong wasn’t enough. It was enough for her to spend 5-6 days in their care and return home to us for about 5 days. It started out well but ended up the same way it began. She ended up losing almost two pounds in two weeks. The surgery we thought she needed to save her life wasn’t enough. Our sweet kitty had to cross the rainbow bridge on 10/8/22. I had never had to put an animal to sleep before and PetPlex was very helpful in the decision and very compassionate when I chose not to leave Nala’s side for the whole thing. I stayed well past her last breath and well past their closing hours that day and didn’t feel rushed whatsoever. I’ve been to many vets and animal hospitals in my life and so many are about the money but not PetPlex and the place that cremated her went above and beyond. Thank you all so much for making one of the worst decisions of my life a little easier. I am forever grateful. I will never take my animals anywhere else.

Our regular vet couldn't get us in for a while and we were in need of quick help. So we called around and contacted PetPlex they told us to bring her in the very next day. My wife did take her in and everybody was so helpful, professional, and all around great group of people. They made what was the hardest visit to go through as comforting as anyone possibly could for the owner and pet. This was our first experience with this hospital but it definitely won't be our last.

Our Joey fell down the back steps and broke her back leg, I live in Zanesville and would not be seen by our normal vet here in a emergency after 12 years of going to them. Joey was large dog and near the end of her life. She also had many other health issues. The staff had a emergency but let us know they would be right there and we understood. They gave us options on treatments and the choice of euthanasia, it was not a easy but the Vet gave us facts we needed to make the decision. They showed compassion and let us have as much time as we need with our beloved Joey. The tech who even had to come in and talk with us about after the process was very nice and compassionate. Even though it was our first time there they treated us as if we has been there 12 years. It was a horrible day for us but they understood. We left and talked about how amazing the staff was, and they took care of us and Joey. A couple days passed and we got a card from the staff they all had signed. WOW is all I can say. Even when we came back to get her remains they said we are so very sorry for your loss. Such a great team at PetPlex. The words Thank you are not enough.