Address: | 4340 N Leavitt Rd F, Lorain, OH 44053, USA |
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Postal code: | 44053 |
Phone: | (440) 985-1405 |
Website: | http://www.charleschapmaninsurance.com/?cmpid=f24i_blm_0001 |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I recieved several calls from this friendly guy from State Farm trying to sell me insurance. I finally agreed to talk to him. He got the sale. My premiums were automatic so I never heard from anyone after that.
A few months ago my basement was flooded because of sewer backup. (over 2 feet) That night, while driving to McDonalds to charge my phone, I drove into deep water and my car died.
The next morning I called the toll free State Farm number. I couldn't even remember what office sold me my insurance. I found out it was Charles Chapman's office. I called there and spoke to someone. I was told to call a car rental company and get a car. A rental was delivered to me within an hour. My car ended up being a complete loss. My basement had so much damage and loss. Needless to say, the next few days I had so many questions. I called Charles Chapman's office and was guided on each step I needed to take. Everyone that picked up my calls were so helpful, patient, and kind. I was one of thousands that were effected by this storm and it was a seamless process. I am so grateful that I was talked into buying State Farm Insurance from Charles Chapman's office. Their service was exceptional!!
Suhalee Salas is the best insurance agent. Very friendly and knowledgeable. I really feel like she's "on my side". 10/10 recommend. :)
the whole team is outstanding!!! i started with this office when it was with Trudy. Cindy and Vicki are amazing at their jobs and always help when we need it!!! thanks everyone i wold recommend this office for everyone!!!!
Ms. Salas helped my husband get a very good rate on his car insurance. Very satisfied ! She explained everything to us !! Will recommend!
Charles Chapman and his staff friendly helpful very knowledgeable. They can help you with all of your insurance needs will take time to answer all your questions about vehicle homes, life insurance,Charles has helped me with my finances has helped me get on a budget I trust his advice Charles and his staff will treat you as a person