Reliable Basement & Drain + Reliable Contractor Services

Ken got back to me really fast when I asked for help through the website. The plumber Justin he sent out the next day was fantastic! Fixed our issues quick and easy with no problems. He trains his employees extremely well and they are very courteous! I will definitely recommend him to anyone who asks!!

Our home had a unique plumbing issue. Reliable Plumbing were the only ones in Northeast Ohio who could figure it out. Now our issue is fixed!!! Thank you so much BRYAN and Ken for not giving up on us and wanting to fix someone else's issue of installing pipes wrong. Reliable came highly recommended and we are so glad we used them. In our opinion, Reliable is the best around. They care, they listen, they get the job done and they will be the only plumbers I will be using and recommending. I trust them and my family and I are so thankful they were able to help us when no one else could. Thank you goes out to the entire Reliable staff, all of them are amazing and have such phenomenal customer service!!! JG

To be honest for me to write a review about a service or company it really has to be really good or really bad. In this case the service was REALLY good. I have used this company for several projects over the course of several years. They are professional, informative, and most importantly they stand by their work. I recently noticed a possible leak in a system that was repaired approximately two years ago. I had them out to service and they found something that was not completely replaced during the work previously. WITHOUT QUESTION OR Hesitation this company sprung into action and repaired what needed to be done. The owner Ken was responsive, and helpful. His team today was outstanding. The last thing I ever expected was an apology for the inconvenience and the fact they were fixing the problem.They stood by their work, fixed the problem, were professional, courteous, timely and quick. I want to thank them for the service they provide and I will definitely use them again. I am posting this on multiple review sites.

Called them late on a Wednesday and they were out first thing the next morning replacing my 16 year old water heater.

Everyone was polite and professional from the office to the techs on site.

Price was fair considering how expensive everything is these days.

I would recommend and will use them in the future.

Mark

The two young men who installed our shower were kind, patient, hard working, and went above the call of duty. They had to drive all the way to Independence to get the shower. When they unpacked it, they discovered a forklift had punctured it. Without complaint, they loaded it up, drove all the way back and got another one. They still finished on time, and the quality is excellent. They also had a great sense of humor!