Category: | Store, |
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Address: | 14241 Airport Hwy Ste 2, Swanton, OH 43558, USA |
Postal code: | 43558 |
Phone: | (419) 825-1088 |
Website: | https://victra.com/stores/oh-swanton?y_source=1_NTM4MzM5OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | Closed |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 5:00 PM |
Sunday: | Closed |
They demonstrated core values such as service before self, excellence they do, and integrity 1st. Thank you for wonderful customer service and interaction. This a great store for all your telephone/ entertainment needs!
I am very pleased with my experience at this stop. Very polite and treat you with the upmost respect. I have no complaints.
Wonderful people here.
After having both phone go down and no way to call customer service, I tried to do a chat. Well that wasn't working. After several hours, I headed to,swanton with all my phones and a terrible attitude.
Nick was great. He was so calm, he made me relax. He was patient, knowledgeable and more than willing to go the extra mile. He had a smile the whole time and was very friendly.
Exactly what is needed in customer service.
I recommend this location and ask for Nick.
The gentleman at this store (Nicholas), was absolutely tremendous. Friendly, knowledgeable and FAST! I showed him the offer I received from Verizon and in no time at all, I was walking out of the store with a brand new phone and all of my content from the old one transferred over. They were out of cases for my phone, so he was kind enough to order one from another store and follow up with me when it arrived. No nonsense and no trouble whatsoever. Not to mention he was also quite skilled at multitasking and prioritizing so that he was able to assist multiple customers simultaneously! Dude rocks. Go see him! You can thank me later!