Tri-State Windows, Siding and Roofing

Tri-State replaced the siding on one side of our house after we had wind damage from a storm. The entire side needed replaced and they did a wonderful job! They matched the siding color perfectly ,and went around the rest of the house checking and fixing any further damage they found. They also replaced a storm door on the house. I can't say enough about the professionalism of everyone we encountered and the way they went over and beyond to help us! We have had multiple compliments from neighbors! Thank You!

Tri-State recently completely a full rehab of my house's exterior; roof, siding, and gutters. Bear with me as this will be long, but I want to give a full breakdown.

Roof. No major complaints here. They did forget to attach a downspout and left a short section of one of my gutters dangling by a single spike (both easily fixed), but otherwise the work was done very well. They worked like machines and finished in a single day (I was expecting two) and did a great job cleaning up the mess in the yard. There was some shoddy flashing around my patio roof from before I bought the house. Tri-State's crew did a great job flashing it properly, which solved a persistent leak during wind-driven rains.

Siding. Hit-and-miss. The crew was very polite and added some nice aesthetic touches I wasn't expecting. Overall the siding looks great but there were several issues. 1. They forgot to install a vent cap for my bathroom fan; installing siding right over the outlet. Honest mistake and they corrected it the next day, but seemed upset when I made them stay late to fix it (they normally left around 4pm each day). 2. They didn't install weatherproof covers on the exterior outlets. My old covers wouldn't fit within the new, recessed mounting blocks, so be it, but you'd think they'd come prepared for that. I bought new covers that would fit, no big deal, but then noticed that they didn't even screw the receptacles back into the electrical boxes and the original screws were no where to be found, so the outlets were attached to the house only by their wires (yikes). 3. They neglected to caulk all penetrations, namely the sillcocks and light fixtures. I'm not sure the sillcocks required it (I did it anyway) but the light fixtures are screwed into plastic mounting blocks which makes it nearly impossible to get a flush fit (the screw holes are already stripped out). They're wobbly so they should've been caulked to prevent water intrusion. 4. A small section of my original, aluminum siding had been used as flashing over my porch. When the crew removed it, they removed the nails as well, leaving several holes in my roof. Thankfully I noticed it before the next rain and was able to seal them.

Also, be warned that siding installation takes time, so you'll likely have some long stretches with no gutters and/or downspouts as well as exposed soffits (I was chasing away nesting birds for days). The crew basically dropped everything around 4pm or earlier each day, often leaving sections of sheathing exposed to the elements. Not sure why they wouldn't spend just a few extra minutes to at least finish putting up the fanfold insulation to protect against rain and pests.

Gutters. No issues here. The crew was quick and courteous.

The company itself was fine. The salesperson (Mike) was great and easy to work with. No pressure; just showed me options and gave me a quote. There was a minor miscommunication regarding the gutters (mostly my fault) but he cut me a deal on the cost. Todd the owner was straight-forward and also cut me a deal on a couple sections of roof sheathing that needed to be replaced. I didn't ask for that but I was happy to save a few bucks.

What great service. From the initial estimate to the final walk through, everyone was very professional. We love our new sliding glass door. Highly recommend Tri- State!!

Tri-State replaced my gutters, added gutter guards and replaced a large window in my kitchen. Both projects look great. I definitely recommend Todd and his team!

So glad I went with Tri-State each person that I had to deal with was great to work with. Mike who came out to give us the estimate and handled any questions that my wife and I had. Thank you Emma for answering any questions concerning scheduling of deliveries and when the crews would be here to do the work. Always very prompt and truthful.
Thanks to the crews who sided and put some windows in and new gutters on the house your work was well appreciated and very well done.
Thanks Todd for coming out and doing a final walk through to make sure We was happy with the work that was done. That says a lot when the owner cares enough to make sure your happy.
Would recommend Tri-State of Toledo anytime so glad they was the best estimate we received