Category: | Electronics store, Home goods store, Store, |
---|---|
Address: | 2597 Center Rd, Hinckley, OH 44233, USA |
Postal code: | 44233 |
Phone: | (330) 220-9990 |
Website: | http://www.protechprojection.com/ |
Monday: | 8:00 AM – 5:00 PM |
---|---|
Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Incredible customer service! Rod went above and beyond by following the order through and keeping us informed of the order progress. If the product is as good as the person, we'll be golden!
I have ordered Epson Pro G7500U for our church's sanctuary from one vendor online a few month back. Order came right away, but it wasn't factory sealed. It was refurbished one with warranty expired.
With frustration, I found Protech Projection Systems and called them on the phone. They guaranteed it is factory sealed with factory warranty.
It took quite long to get the item (over 2 months due to COVID). However, it was a factory sealed box directly from Epson and of course with 3 years factory warranty.
During the waiting period of over 2 months period, Rod at Protech Projection Systems, did best he could do follow up with me in a professional manner with timely fashion.
Thank you Rod, for your honesty and great service!!
I needed to create a portable projection system for a non-profit cinema due to the 2020 shutdown. Protech was great through the entire experience. Communication was quick and helpful in giving informed options on a projector. No hesitation doing business again. Highly recommended.
Really, this was a type of experience I've forgot existed. Feels like shopping in a small town were there is trust and mutual respect. I really feel like these guys care about you as a customer and want to do what it takes to make your experience awesome!
Protech Projection Systems, Inc was very professional regarding my buying a projector from them. Initially, I wanted to buy a certain projector from them but they told me, in a timely manner, that the projector was out of stock/discontinued. Then they gave me an alternative buy and I though it was discontinued. They went to optima and confirmed that it is still active and in stock. I bought that projector from them and doing so, gave me a discount on shipping. From now on, I will consider Protech ... be my first choice for purchase.