Category: | Car repair, Store, |
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Address: | 980 Lafayette Rd, Medina, OH 44256, USA |
Postal code: | 44256 |
Phone: | (330) 723-9800 |
Website: | http://www.premierautorv.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | 8:00 AM – 12:00 PM |
Sunday: | Closed |
George and Logan are GREAT! My wife and I are new full time RV'ers with many out of the gate stories to tell. Running into George is one of them.
We lost our steering box about 50 miles from his shop. We had called several shops and some dealerships, and it was clear when speaking with George he knew our rig, he talked with ease about likely solutions, and cautioned us about parts, which I suspected delays as it's a 2004.
So, 2 days to get a tow and we're off to Premier Auto and RV Service. George's lot has its fair share of routine work orders and the unexpected like ours. Despite his busy schedule he said he could get to ours in a couple of days and diagnose and propose a solution. We knew what we were up against and fully expected to be down a month between parts availability and scheduling.
We immediately rented a car and went to an Airbnb. George gave us several food and entertainment suggestions which were all spot on. We took in Cleveland and the surrounding area, Cuyahoga National Park and did some motorcycle and ebike riding all at his suggestion.
He was able to source a part sooner than expected and sent one of his guys 100+ miles to pick it up rather than wait for it to ship. It's a busy shop and we would have completely understood our place in line, but as soon as he was available (his daughter got married the day the part got in) they went right to work, and called us with the good news that it was done.
After 2 weeks we were on the road again. Leading up to that day we had gone back to the shop to grab or drop off stuff and get our motorcycle that we tow behind. George always has entertaining and informative conversation, he feels like a family member you only get to see every now and again, but when you do you don't skip a beat.
I can't say enough about our experience there both personally and professionally. Don't hesitate to call them for your service needs, and maybe a few food recommendations too.
We could not be more impressed or appreciative of the repair and service provided by George and PA&RVS. We had a 3 week RV trip planned to Montana to meet up with family. Five days before departure we realized that our lift Jake’s had failed and we could not get them to retract thus we could not move. One call to George and he assured us he would make an on-site visit and get us up and running so our vacation would take place as planned. He did exactly what he promised with extremely short notice. This is the second time we have used PA&RVS and the first time was just as impressive. We are now loyal customers and would recommend this business whole heartedly. Thank you George and team.
The Ribley’s…..from the road in Montana!
After reading the reviews, I thought I would give Premier a call. Taking our motorhome back to the dealership just wasn't cutting it anymore. What a great business George has, very knowledgeable on RV's and quick turnaround. I purchased tires which he installed along with my centramatic rings. I also had them do and oil change and he topped of the fluids. We will be taking our RV back to Premier for all of our future service. Do not be afraid to give them a call. Thanks again, what a Great Team you have.
My wife and I recently purchased a 2007 RV with 42,000 miles. Prior to taking it to Florida for 2 months, I had George bring it up to speed. George seemed genuinely as interested as we were in our RV providing a safe and stress free trip. We just returned after enjoying our first snow bird experience. I will recommend George and Premier Automotive to my friends and relatives. Great work!!! Thanks George!!! Mike Staniec
My wife and I would like to thank George and his awesome team for their master craftsmanship with our RV modifications. They are top notch professionals that truly do care about their customers and the work the perform. We are now lifetime customers for all of our RV needs. We will recommend anyone who needs service to contact them. Simply the Best!!