Category: | Electronics store, Home goods store, Store, |
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Address: | 12299 Lovers Ln, Spencer, OH 44275, USA |
Postal code: | 44275 |
Phone: | (330) 416-7891 |
Website: | http://www.theukebug.com/ |
One of the best places in the U.S. for quality ukuleles. Barb and Greg, who run The Ukebug, have a passion for their instruments that makes it fun to shop with them. I've purchased more than one instrument here. They include a professional set-up for free -- and it's very thorough and precise. If you're within a few hours' drive, it's worth a trip to see them in person. If not, rest assured their online customers get the same royal treatment as in-person ones do.
Ukebug is the best! Great professional setups and Greg and Barb are there to answer any of your questions.
I had a great experience purchasing my ukulele at the Ukebug! I had a few questions and Barb and Greg were incredibly responsive and helpful over email. The ukulele was also setup and packaged well and looked, felt, and sounded incredible. Looking forward to purchasing my next ukulele here as well!
I can’t recommend this place enough! Barbara was so kind and helpful. She is super knowledgeable about everything ukulele. She made my 2 year old feel right at home the whole time as well. I will 100% be returning back, and will make sure to tell the world about how amazing this place is. Thank you Ukebug!
Superior customer service!!!
First off, they included a free thank you gift of a Ukelele hanger! So nice! My Ukelele is wonderful. However, the gig bag that accompanied my uke had a zipper issue. I emailed them about the issue on New Year's day thinking it would be the next week until I heard back...WRONG! Greg, the owner, emailed me that night!!! I also asked for another Cynthia Lin sticker as mine was destroyed. They contacted Ohana, got me a new limited print sticker, AND sent me a new bag. I don't even have to bother with returning the defective one either. They are going to handle everything with Ohana for the bag issue after I get my replacement.
I will DEFIENTLY buy again from The Ukebug! Customer service DONE RIGHT!