(January 17, 2020, 1:11 am)
Heather Alcorn, O.D. provided excellent service. Very intelligent young lady, she answered all my questions. She informed me of options in my care. She was polite and respectful. I never felt rushed. She went out of her way to provide excellent service. Walmart Vision Center just recently made a great business decision hiring Heather Alcorn, O.D.
I would have given 5 stars but after deciding which frames I wanted to buy, and went to order and pay for my glasses, One lady just got off the phone and started talking about remodeling. Both continued their remodeling conversation while I sat in front of them waiting for them to acknowledge my presents. The young lady had long black curly hair, who was taking my order. She just ignored me and continued to talk about remolding. I got her full attention when I stood up and walked a way. The customer is a priority. WalMart Vision Center needs to provide in service to employees on "How To Focus on Customer Service". Thank God Walmart Vision Center recently hired Heather Alcorn.
