Category: | Electronics store, Store, |
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Address: | Chapel Hill Square Shopping Center, 750 Howe Ave, Cuyahoga Falls, OH 44221, USA |
Postal code: | 44221 |
Phone: | (330) 923-5933 |
Website: | https://www.soundandvisionohio.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | 12:00 – 5:00 PM |
Without a doubt, this place has the finest audio-video equipment in the greater Akron-Cleveland area. The staff is very knowledgeable and friendly. Not pushy. Highly recommended.
Fantastic customer service. Gregg took the time to answer all of my questions and fit me with the perfect amplifier to fit my budget. No pressure to upsell, no stressing the limitations of the this model vs that. While being a very high end audiophile paradise, it didn't matter that all I was looking for this go around was a simple 2 channel amp.
I am very happy with the amp and the sound. I will absolutely be back for any upgrades or needs in the future.
I've known Gregg Mann the store manager for over 34 years and there's a reason why I keep going back and sending my family and friends to see him. The service and expertise he provides is second to none. He doesn't come across as a salesman but as a true audio consultant. Don't waste your time at the Big Blue store or some other place online, go see a true audio connoisseur that will take excellent care of all your audio and video needs. You go there once, you'll never go anywhere else.
Recently visited this showroom and was blown away by the knowledge and professionalism. Jim was an amazing person to work with and I could have easily spent a whole day there. Will definitely be going back when my budget opens up!! Thanks so much Jim, I can’t believe how perfect my set up is and can’t wait to come back!
Short Review: One of the best customer experiences I have ever had and a great selection.
Detailed Summary: Jim spent the better part of a day with myself and a friend, letting us try out speakers, A/V receivers, amplifiers, pre-amps, etc. He listened to my relentless technical questioning, made suggestions at the right times, allowed us to play with the gear, left us alone with the equipment to try (big contrast to other high end stores that will not let you touch gear), switched the receivers back and forth for us to try, and let us select from a plethora of streaming songs. He did not try to push any products or high end gear, but allowed us to experience the equipment ourselves and reflected and provided insight after. These guys make recommendations for you, the customer. In fact, he advised against some higher end items, explaining it the diminishing returns unless you just had the money to spend.
These guys at this Sound and Vision sell couches/furniture as well, which makes use of the space and seems to remove the pressure of higher end product purchases. They have 1 sound room with high end items like McIntosh and Anthem amps/preamps, combined with some Bowers and Wilkins 800 series speakers (please let me win the lottery!), 1 sound room with sets and sets of speakers (Paradigm, etc.) with surround sound, acoustic panels, various brands of A/V receivers (Marantz, Integra, Denon, Athem) to try out, another back sound room that is more of a true home theatre experience, a large projector room with 11 channel audio (including Dolby Atmos height ceiling speakers, etc.), and a few small areas with amps/tv’s etc. They also have spools of audio cable but only a few types of end connectors available. They have some power conditioners and half dozen outdoor speaker options. We walked away with a few things after investing time here: knowledge of proper speaker/room setup, a few products including a high end a/v receiver, and new knowledge about how to get more out of the receiver. Jim said to just give him a call when I was setting up the receiver and he could walk me through it, a good gesture. The only negative thing was that their knowledge of some of the wattage specs for a few amps was off and it would have been nice to have the specs printed out somewhere handy, but they looked up the information. A+ experience overall.