Category: | Cemetery, |
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Address: | 764 Riley Wills Rd, Lebanon, OH 45036, USA |
Postal code: | 45036 |
Phone: | (513) 932-2270 |
Website: | http://www.pinespet.com/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | 9:00 AM – 2:00 PM |
Sunday: | Closed |
Absolutely flawless experience with the Pines. This is the first time I’ve had to put a pet down and deal with cremation, etc. First off, they can pick up your pet from your vet so you do not have to transport your deceased animal, that in itself is great. Second, I started the process with their online form which was so easy, and they called me to double check everything and explain the timeline/process. They let me know when he was ready but didn’t make me feel rushed to pick him up. I appreciated that as I am about 45 minutes away so waiting until Saturday was best. I came to pick him up and chose an urn - they transferred his ashes right then and there and I paid and was on my way. It was a very busy Saturday morning here but they had plenty of staff making sure everyone was being helped. Highly recommend The Pines! Thank you all.
I can’t say thank you enough to this establishment. Connie went ABOVE AND BEYOND for me after losing my German Shepherd. She made my horrible day so much easier, and she clearly cares about the work she does. I would recommend Pines Pet Cemetery to anyone. Such kind people at such a hard time.
We've had 4 dogs, personal and fosters all cremated here. The staff are exceptional at being compassionate and actually caring about your deceased loved one. Never feel rushed. Never pushed for anything besides the basic cremation.
I’m not sure where to even start with how appreciative I am of this business! We lost our cat very unexpectedly and we were an absolute wreck. I called for a price quote on cremation and they were extremely considerate through my uncontrollable sobbing. The price was very affordable for someone that had just spend hundreds in vet bills over the past several days. Upon arrival the service didn’t change. Again we were treated so well and could honestly tell they understood our pain of loosing our Jimmy. We were advised in approx. 2-3 days we would receive a call for pick up. To my surprise- the NEXT day they called stating our boy was ready to come home. Upon pickup, everything was ready and an employee even spoke with me for 10+ minutes even though they were closing about what had transpired in the past few days with our cat. You remember those that care so much when you’re at your worst, and I will be forever grateful for this company. We needed just ONE thing to go smoothly, and this was it. To the staff on 10/30-10/31/23, thank you from the absolute bottom of our hearts.
Today was a hard day. For two reasons. One its my birthday, two I had to bring my beautiful Akita Shepherd Bear Bear in and say my final goodbyes with my 10 and 15 year old boys by my side. Start to finish this place will make this hard moment a little easier. The phone call from the get go made me choose them. The moment of silence she allowed me to have, just knowing when to do so to helping me choose between URNs for my big heavy guy. Still haven't really decided but I know they will pick one that suits him well between the ones we chose. And right to the end where they gifted me 2 prints one of his nose and one of his paw out of pure selflessness and said it's your birthday we wanted to do that for you. They had their fur babies there and allowed my boys to kinda be comforted by them and pet them all while taking their minds off of Bear for a moment. If you need a service like I did this is the place I would recommend for your beloved pet. You will get kind treatment and passion straight from the first point of contact on the phone until you walk out. It's most certainly a peace of mind place. Thank you from the bottom of my soul. And for the sake of Bear Bears. He would have been your best buddy too.