| Category: | Bakery, Store, |
|---|---|
| Address: | 1425 Columbus Ave, Lebanon, OH 45036, USA |
| Postal code: | 45036 |
| Phone: | (513) 228-7340 |
| Website: | https://www.kroger.com/ |
| Monday: | 9:00 AM – 9:00 PM |
|---|---|
| Tuesday: | 9:00 AM – 9:00 PM |
| Wednesday: | 9:00 AM – 9:00 PM |
| Thursday: | 9:00 AM – 9:00 PM |
| Friday: | 9:00 AM – 9:00 PM |
| Saturday: | 9:00 AM – 9:00 PM |
| Sunday: | 9:00 AM – 9:00 PM |
Ordered a cake online three days before I needed it. Got a confirmation text and email but when I showed up, no cake. I was told she didn't have an order for it so I showed her my confirmation. Her solution was for me to pick out a cake and she wouldn't charge me for it... Which was fine in my case because the cake I had ordered was not that complicated anyway. It should go without saying that people order these cakes for special occasions because they want something "special". A bakery can make or break an occasion just in how they handle the cake. I do not hold the employee that took care of me responsible, she was kind and tried to make the best of this situation but I expected better of Kroger. The cake was delicious which is why you still got four stars.