BIG BOBS FLOORING OUTLET

I am editing my original review after my parents had a difficult experience with their purchase. Big Bob’s representative reached out to us immediately and began offering to inspect the floor and offer professional assistance. While the flooring was beautiful, it peeled and cracked shortly after it was installed. After posting this grievance, a representative from the company was kind enough to reach out to me. They sent someone to inspect the flooring even though it was not laid by a Big Bob’s contractor. They were very helpful and professional in their assistance and we are greatly appreciative of the time they took to review what happened and to offer suggestions for a fair resolution.They have expressed regrets for the problems my parents experienced with the floors and the owner even took the time to contact us. Although my family is still trying to navigate exactly how they are going to replace the floor, we are genuinely appreciative of the time, professional assistance and information offered by Big Bobs. Their customer service has been outstanding.

Big Bobs got it done quickly, efficiently, and with a great price! Eddie was fantastic and walked me through every step. I could not get to the showroom to see the carpet and he took time to send me photos of different styles and provided upfront pricing. Installation was completed in 1 day with no issues and it went great. They removed my old carpet and hauled if off for me and they even removed the closet doors and put them back on after the carpet was in. Call Eddie next time you need flooring in Oklahoma! He will take care of you.

I love my new tile and it was a pleasure to work with Eddie Copeland. He was helpful in making suggestions for tile and very easy to work with when I had excess material that needed to be returned. I will definitely recommend Big Bobs Flooring and Eddie to my friends.

So happy with the flooring I picked and for our salesman Eddie. He was wonderful to work with, knowledgeable and very funny. Can't wait for my son to install my new engineered vinyl plank floor! Thanks so much for making everything move quickly and easy.
Edited: my husband had an injury and couldn't install the flooring. Called Eddie and in a single day he gave us a quote and had it installed on the same day! Bam, done! Thanks again for the outstanding service. Pictures attached.

We remodeled our home and bought all of our flooring from Big Bob's Flooring in 2017. Our salesman Eddie was attentive, fast, honest and very friendly. We installed our engineered vinyl plank floors ourselves and we still love them 5 years later. (Photo attached is from today). We recently bought flooring for my mother-in-law and again we went straight to Eddie. Same great service and attention! Thanks again Eddie, appreciate you.