Aurora Family Dentistry

The place is clean and they do a good job. They on the other hand didn’t give me an honest quote for what I’d be paying to get one thing done. They quoted me a very high amount to begin with, I paid it insurance paid, and now for some reason I’m being sent a bill months after and the for why they didn’t quote me higher to being with was never explained to me. I’m not going back to this place again. Even when I called to get an explanation to the bill they couldn’t give an actual reason for the amount at all. I’ve never had to deal with this from a dentist before. I’m very disappointed this happened especially because of the reviews I read.

Update: they looked into my account and sent me a refund. The refund was a big one, which is why I’m not super happy that I even got sent a bill in the first place.
Advice to those that choose this dentist, read your bills and make sure the math adds up. They do great work. It’s the billing department that worries me.
I do have to say that the owner is at least honest and looks into things that upsets customers which is a big plus.

I can’t THANK YOU enough for taking the time to build a relationship with my daughter and for helping her feel comfortable at the dentist! Yesterday she randomly said, “I actually like my dentist and like going to the dentist now!” I never thought I’d hear those words come from her mouth after years of extreme dentist anxiety! It’s a huge testament to the love and care you’ve shown her. Thank you thank you!

I got in and out very quickly. No pain. Light and cheery attitudes from everyone. They always make me feel comfortable and reassured.
Five stars all the way!

Dr. Young made arrangements to work in my son for an urgent issue even though it wasn't convenient for him to do so. Excellent patient care that he deserves recognition for!