Mr Waterheater

Mr. Waterheater is amazing!!! We needed a new water heater 2 years ago, and they were able to install a new one the day after Thanksgiving! Then a few days ago, the pilot light kept going out. They sent an amazing tech, Kevin, out to replace the thermostat. He completed the repair faster than he estimated, I was not charged anything, and our hot water is hot again! I was expecting to have to jump through warrantee hoops or just pony up, but I was pleasantly surprised. Thank you so much for being a great company!

Our basement flooded over night because our old water heater leaked. I was recommended Mr Waterheater from a client of mine and I’m glad I did. After shopping around they gave me the best price and the service was outstanding. Techs were professional, explained everything clearly and even broke up the box of the new tank for easy recycling/cleanup. Will definitely use them again not only for waterheater things but also plumbing issues!

FANTASTIC SERVICE. Two young men were efficient and friendly. Well done! Very happy customer here. Second time using these guys. First hot water heater made it fifteen years. This one looks to be even better quality and the work done was professional to say to the least. The two young gentleman actually squeegeed my floor going beyond their actual job. Kudos and thank you for being a customer service provider in a time that customer service seems to be ailing.

I had an issue that required a technician to come and relight my tank, as I was unable to do it myself. The two gentlemen who came out were VERY professional, courteous and explained every step of the process to me in a way that I can understand. The office was very responsive to my needs, dispatched the nearest tech(s) and followed up, insuring my complete satisfaction. I will continue to use them for my needs and will always recommend Mr Waterheater to anyone in need of quality service.

They have replaced my tank, changed my pilot assembly, replaced my pressure relief valve, and installed a mixing value. All of this was done by different technicians over the last 8 years. In my opinion the cost of labor and parts are pricey but, Ive never had a bad experience. The prices do seem to be on par with the rest of Pittsburgh plumbing services. Would recommend.