North Hills Health and Rehabilitation Center

My mother was a resident at North Hills Health & Rehab from January to May 2022. The staff there is absolutely wonderful, from the administrator Carolyn to the nurses to all of the aids and the dietitian. No place is perfect but this place is close to perfect. We will never forget the care that the staff at North Hills Health & Rehab gave my mother. Definitely recommend.

I was in the hospital for three days for a total knee replacement of my right knee! As usual, Dr. Brian Jewell was awesome!! From there I went to North Hills Health and Rehab on Swinderman Road in Wexford where the care was first rate! The management and staff was SO caring!
Thanks so much, Carolyn and staff including nurses, aides, PT & OT & everyone that I failed to mention!!

Where to begin? Our cousin was terribly mistreated at "another facility" in the North Hills and we were very unhappy with and the hospital kept urging us to put her back there. I read review after review before contacting North Hills Health and Rehab and came close to begging them to review her hospital records and accept her as a patient. Their compassion and love of their jobs speak volumes. Carolyn is the epitome of a modern day saint! From visiting patient's rooms - to hustling to assist with a bedpan or dinner tray to shoveling sidewalks - she does it all - with a smile (if you could see behind her mask!). She inspires the patients with stories - she counsels family members when we're struggling - she kept safe her patients and staff to her every ability during the pandemic. She keeps LONG hours - but she supports her staff and they in turn treat our family member with compassion and respect! There is never a time when we've witnessed anything other than helpfulness on the part of every Physical Therapist, Social Worker, Nurse, Administrator or Aide. The difference in Brenda's care there vs the "other" facility is like night and day. Pet visits, pairing of like patients and encouraging conversation with everyone there are examples of going out of the way to include our cousin She truly is "happy" where she is and has come out of a deep funk that was overshadowing her rehab. We cannot thank every worker there - including Billy Ray - for their part in getting our cousin back on the recovery track.