Hermann Andrea J

I was pleasantly surprised by the quality of care at St John’s Care Center in Mars, PA where I did a week of post knee replacement rehabilitation. The physical Therapy & Occupational therapy staff are exemplary professionals: caring, paying attention to detail & adjusting the program to suit the patient’s individual needs. No cookie cutter routine service here. The nursing staff, although short handed as in most healthcare facilities, were diligent in providing hourly care and good spirits that encouraged independence in my recovery. The 4 out of 5 is primarily due to the aging of the building decor & the mixing of short term rehab patients with long term care patients. The long term patients require an inordinate amount of attention & energy & present an image that can be discouraging for those who are only there for a few weeks of transition.

This is my 3rd stay at St. John Specialty Care Center & the only problem I've ever had & this extremely common in the health care community is the staff are so slow to answer the call bells with a attitude of actually caring or concern!!!! Once they get to your room the attitude improves, slightly......... Most places are understaffed anyway, so that doesn't help at all!!! But all in all, it's a good place for rehabilitation. The Physical & Occupational Therapy departments are the BEST!!! Their "Gym" areas are way to small for the amount of patients they have to accommodate, but the therapists, are once again, the BEST!!!!!!
True, its not very clean, that's why I bring my own cleaning supplies to do what I can while I'm a resident!
All in all, I would highly recommend it, atleast from a short term viewpoint!