Faulkner Buick GMC West Chester, INC.

We had a wonderful experience right from the beginning. Perry, Ken, Matt…the whole team at Faulkner made us feel right at home. No pressure with our best interest in mind. They did everything they could to get us the best pricing and financing possible. Great communication. Helpful, kind, knowledgeable, personable, and professional. Just a great bunch of people. Would absolutely return to purchase from again and have already recommended this dealership to others.

Faulkner GMC provides the best customer service around. They kept me fully informed the entire time my car was in for service. My service rep called multiple times to keep me updated on warranty coverage, cost, and the work being performed. I was sent a video walking me through the initial inspection of my vehicle when it was brought in the service area. The team is friendly and courteous and clearly makes customer service a priority.

Perry and Dave were excellent to work with from start to finish. Their main priority is a happy customer and that is greatly appreciated. They clearly value integrity over the dollar and that's hard to find these days and deserves recognition. Buying a vehicle is stressful so working with folks you can trust is a breath of fresh air. The whole experience was pleasant and left me with a good feeling when all was said and done. They're a bit of a drive from me but I'd definitely make the trip again!

Awesome repair shop!
Oh no need to thank me for the rating. It's an honest review. I thank you for doing a great job on fixing not just the body but the damage to the engine components.

Faulkner GMC of West Chester’s collision center did a great job repairing my car after I was rear-ended. They worked with my insurance company and provided me a rental through Enterprise. They communicated with me throughout the process, and accommodated my schedule. Special thank you to Mike S., Colton, and Ryan for all of the help. My car looks brand new! Definitely would return.