We had car trouble in the middle of the desert that we weren't able fix until the wee hours of the morning. Tru by Hilton was able to accommodate us arriving at 5:30 am to get some much needed sleep before hitting the road again, and even allowed up a late checkout of 1:30pm.
The staff was polite and the morning front desk clerk was very fun and energetic.
The room was very clean.
Room was very nice but HATE the hand soap, shampoo, tubes etc. They are too hard to squeeze when you have arthritis. No cups in the room...had to get coffee cups down the hall for the bathroom. Ambiance, indoor and outdoor seating with fireplace was AWESOME
This hotel is so much fun. I enjoyed the entrance doors, with welcoming phrases, and the lobby is meant for families to get together, with a pool table, game section where the kids were having fun, and lots of colorful amenities, like pillows at the bench tables where you can eat breakfast. Also, the rooms contained the largest TV for the smaller size rooms, which I also enjoyed. So many USB ports and electrical outlets, plenty for computers and charging up all the electronics you might carry. Very nice showers, too.