Address: Rt 115 And, PA-940, Blakeslee, PA 18610, USA
“First of all let me just say that I have recently been complaining that I miss good old fashion customer service. I miss friendly voices on the phone and happy employees. It seems very few and far between nowadays. WELL.....I just had the pleasure of ordering takeout from Papa Santos. Mind you it is a Sunday night at 9:45 pm and I have just called two other nearby restaurants who didn’t even answer their phone. I figured Papa Santo‘s was my last resort being that it is 15 minutes away and I know they close at 10. I decided to take a chance and call and was greeted very pleasantly by Tiffany. She explained that the kitchen just closed but that she would be happy to make pizza for me. I was totally cool with that and excited to place an order for my large pie. I then saw the soup on their menu so I figured I would ask about that as well and she told me I could get soup too and added in that I could actually get the majority of the salads on the menu along with any cold subs. I don’t think I’ve ever been this excited for soup and salad in my life. ???? I told her we were at Split Rock, which is a bit of a distance away and that I wouldn’t be able to get there till after 10 PM. She told me that was no big deal and she would still be happy to take my order and that she absolutely didn’t mind staying a bit late for me. I started to think that maybe I was dreaming and this could not be a reality. I’m used to getting doors slammed in my face minutes before an eating establishment even closes. I was just so amazed by how pleasant Tiffany was and this excellent customer service I was getting! (Tiffany if your reading this you made my night and please don’t ever change. I can tell u have the most beautiful spirit and kind heart even though we only talked on the phone for 5 minutes????......and that my dear is a rare quality that you should always treasure). My family will now be well fed and we can all go to sleep happy. As a little side note I am a RN who works two jobs and I’ve just come off of a 12 hour shift to drive a full hour to meet my family at Split Rock. While I’m looking forward to this getaway I am absolutely exhausted and starving and am just so grateful that Papa Santos came through for me! Not only with incredibly delicious food but also with down to earth service with a smile! Thank you Papa Santos and especially Tiffany for restoring my faith that good customer service still does exist.❤️”
Address: PA-940, Pocono Lake, PA 18347, USA
“The owner is absolutely wonderful. I called very last minute to arrange a Bloody Mary breakfast catering package for my fiancées bachelor party at a cabin in the Poconos. The owner told me they were super busy, but I begged and he found a way to fit me in. He set everything up so quickly, the responsiveness of this company is amazing! Everyone told me the food was delicious, and I couldn't be more pleased with the experience. I highly recommend giving them a call, but be more courteous than me and schedule in advance =)”
Address: Pocono Lake Plaza, PA Route 940, Pocono Lake, PA 18347, USA
“Jr is an amazing person and his subs are out of this world!!! And the salads are so tasty .”
Address: 2668 PA-940, Pocono Summit, PA 18346, USA
“Ordered baked ziti, comes with side of garlic bread. Both were out of this world. Service was great, enjoyed the entire experience. Too bad this place is 2 hours from my place, otherwise I would be back often.”
Address: 1904 PA-940, Pocono Pines, PA 18350, USA
“Saw that this place was packed on my way to work so I had to stop and check it out. I was impressed. The pizza was great. There was a vast selection of desserts and I picked up a cheesecake/coffee/tiramisu kinda thing. It was awesome. Prices are also very good. Thumbs up guys. I’ll be back.”
Address: 1712 PA-940, Pocono Pines, PA 18350, USA
“The owners took care make sure the waiting families of the children would be comfortable. There are a couple sofas and books nearby for reading to younger children. There are plenty of other chairs and tables around as well. There are enough bouncy structures to keep two rambunctious boys occupied for two hours. The staff are very friendly and accommodating. It is not state of the art and the building has some obvious wear, but I think the value for the price was 5 stars.”
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