Mon Valley Wood Pellets

Super friendly staff and such a simple process! They always make sure I’m comfortable when donating blood or platelets. If I happen to feel off in someway, they immediately assist me (providing fluids, snacks, cold cloths, etc.)

Donated blood here. The staff was attentive but busy. Did not wait. Donated quick and was in and out in no time. They had snacks and drinks. Overall experience is great compared to other places which I had to wait long.

As a "high volume" donor of blood product and having donated at many different locations (Red Cross and otherwise), this location seems like a smaller operation than most. But in terms of how you are treated, I have yet to find any reason to anything but positive things about the staff. They are polite, nice, and professional. My only criticism is actually directed at the Red Cross organization and it concerns their online appointment system, which basically is not helpful (Example: Their website does not filter well on actually available appointment times and/or type of blood-product donation.) Given the limited number of seats available to donate, you will want to have an appointment, but the Red Cross online scheduling system does not facilitate this.