Contact and Address
| Category: | Plumber, Home goods store, Store, |
|---|---|
| Address: | 1182 River St, Woonsocket, RI 02895, USA |
| Postal code: | 02895 |
| Phone: | (401) 621-5196 |
| Website: | http://www.petro.com/petro-locations/woonsocket-ri |
Hours:
| Monday: | Open 24 hours |
|---|---|
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
Location & routing
Most Recent Reviews
(October 16, 2019, 10:58 am)I have to give credit when credit is due.
I recently purchased my home. My boiler was installed less than a year ago and is still under service warranty by Petro. Last week when temperature dropped, the heat didn't come on. I was worried about calling Petro due to all the negative reviews.
Today, I called the 800 number and spoke to a CS Rep who offered little assistance. I was disappointed and was sure that my issue wouldn't be addressed but I didn't give up.
I then called the a Warwick location already expecting bad service. I was pleasantly surprised about the excellent service provided. From the initial call with the knowledgeable and patient Customer Service Rep, to the absolutely AMAZING Technician (Pedro) who was immediately dispatched to my home. Seriously, he knocked at my door within a few hours from my call to Petro.
I am impressed to say the least. Petro, the CS Rep (didn't get her name - sorry) and Pedro (the Technician) all deserve this positive review. They really do.
I am looking forward to seeing consistent good service to sign up for regular oil service in the future.
Thank you Technician Pedro. You are the best.
(July 14, 2019, 2:58 pm)Usually when you walk into our house on a hot day, you're walking into cool comfort. Not this time: returning from a two-day business trip on Friday, I stepped from a hot garage into a hot house. The A/C was not functioning. The fan was running. But the house wasn't cool. Early next day, I phoned the Petro 800 #, for service. Very pleasant chat with customer service. And Petro had someone at the house with a couple of hours ... on what was for them a busy Saturday. Tony found the problem immediately: some insulation in our 3-year-old system had come loose and was blocking the air flow. Unfortunately, that meant the entire system had subsequently iced up; he couldn't finish his check-up until the ice melted. So next day, on Sunday, John from Petro showed up to finish the job ... and spent more than 2 hours checking on everything. Plus I learned a lot from him about how to maintain our system for peak performance. Everyone I spoke with, by phone and in person, was calm, personable and radiated competence. Very pleased.
(June 22, 2019, 11:21 am)The service man came as scheduled and identified the cause of the leak, and then replaced the part. He was quick, friendly, and courteous. I was very pleased. This is why I really like Petro. They have the best service personnel.
Photos of Petro Home Services
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