Bradley Drug Co

I must repeat a review from only 4 days ago. For service extroardinaire.... "Recently switched prescriptions to Bradley’s, after very poor service at Walgreens, on the recommendation of our nurse practitioner. The phone is answered promptly and questions answered respectfully." ...I'll add from experience my Walgreens at 3010 West End, with the rudest, most condescending & disrespectful pharmacist & staff. After 27 years working in customer service I am fully aware of the importance as to how customers should be treated to insure return business by employees. Therefore, you can image my pleasure.... exuberance & relief to be met with such superior customer service. Congratulations ....I applalud this company for employing such excellance to represent their business. Kudos and Bravo to the owner!!! Well done!

Recently switched prescriptions to Bradley’s, after very poor service at Walgreens, on the recommendation of our nurse practitioner. The phone is answered promptly and questions answered respectfully. Delivery service is excellent. Extremely satisfied.

I’m only giving 4 stars because of 2 people who work there. One is a white middle aged lady with reddish hair and glasses and the other is a black young man . Both are judgmental towards us people who are in the MAT program at Meharry. As soon as you tell them what medication you are there to pick up, their whole demeanor changes. They get hateful and rude. Everyone else there are kind and professional. Those two need to understand that the suboxone we take is saving our lives. My daughter would be alive today had she been taking it. God forbid one of them loses a loved one to an overdose. Maybe they’ll have a little more compassion. Other than those two, I love Bradley’s. Their prices are WAYYY lower than the big chain pharmacies. The pharmacists are very knowledgeable and more than willing to answer any questions you may have. I can put up with the rude people because of the positive things about Bradley’s.