Category: | Doctor, Health, |
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Address: | 1229 Reserve Blvd #200, Spring Hill, TN 37174, USA |
Postal code: | 37174 |
Phone: | (615) 302-5000 |
Website: | http://www.skinallergycenter.com/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Dr. Hayes is an excellent physician. He is always very thorough and extremely knowledgeable on every condition. He always gives you extra helpful information. We are lucky to have such a Top-notch dermatologist in Spring Hill/Columbia!
So I was just seen here, and I want to start by saying I saw Kelley and she was great for the two minutes I saw her. She knew I was in a hurry, didn't dilly-dally and got everything done. I definitely would recommend her and her nurse staff.
I knocked a star off for the front desk, but really you want a rating for the medical professionals in the back and they were great for the two minutes I had with them. Read below for my complaints and praise.
Medical Professionals: ★ ★ ★ ★ ★
Front Desk: ★ ★ ★ ★ ☆
Few Not So Good Things:
01: The address was wrong on google so I went to their old location. If a business recently moves, I would think that it would be important to tell someone when they are making the appointment that you have moved locations and provide the correct address so no one wastes their Tuesday lunch hour.
02: The front desk, I would give 3.5 stars. There is one lady that was really rude out of the three of them. There is no reason to write down the insurance information on the sheet of paper when I am literally giving you my card to scan. I do insurance every. single. day. This is my job, so believe me when I say there is no reason to have it in two places. When I tell you I am in a really big hurry, and don't fill that part out and hand you my card (that you have to scan in anyway), just work with me. please.
03: I was told when I called to reschedule (since I was at the old location) that they would see me quickly since I was on my lunch break and google had the wrong address. The front desk seemed very distracted with not work things while putting my new patient information in. Again, I was in a hurry.
Better Things:
04: The nurse that took me back got straight to the point, understood my hurry, and went and got Kelly. I really REALLY appreciate her realizing that I wasn't just there for kicks and needed to get going.
05: Kelly was fast and amazing. Literally got done in two minutes once she was there. Literally, cannot thank you enough for rushing yet still getting everything done that you needed.
06: The other two front desk ladies were really nice and I do appreciate their attentiveness to me and asking me questions. I just want to make that clear that the majority of the staff was very nice and understanding.
I would recommend this place overall!
Excellent doctor, listens and explains - he's been my doctor for several years and I would not hesitate to recommend him!
Dr. Hayes is an outstanding doc. Takes time with paitents
Under One Roof. Medical | Surgical (Mohs) | Cosmetic Dermatology | Allergy Services. Our board-certified physicians and mid-level providers work as a team to. bring relief, self-confidence, and happiness to patients of all ages. Whatever is keeping you from living fully, you will be in the best possible hands.