Category: | Store, |
---|---|
Address: | 10730 Franklin Rd, Murfreesboro, TN 37128, USA |
Postal code: | 37128 |
Phone: | (615) 295-1617 |
Website: | http://www.southernspaoutlet.com/ |
Monday: | Closed |
---|---|
Tuesday: | Closed |
Wednesday: | Closed |
Thursday: | 12:00 – 3:00 PM |
Friday: | 12:00 – 3:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Great people, great product. Very helpful with all of my questions. Answers the phone on the second ring.
We met Rob at the home show and really liked the quality of the spas on display. Rob and Cody did a great job with the delivery, setup, and explanations of all the components of the spa.
We were introduced to Southern Spa at the Williamson County Fair. We spoke with I believe Lisa there. She was amazing, gave us all of the information we needed. When we were ready to order, the process was seamless! We knew what we wanted, they advised due to shipping issues it could be 8 to 12 weeks. They told us this up front so we were prepared. It actually delivered in 7 weeks!!! They gave us an eta of when they would arrive, and were also EARLY!! This is a family business and they are amazing. We have Briana's cell and can text her anytime with questions. They will answer within an hour! Usually faster.
We highly recommend this company and the product they represent! Cody was very knowledgeable regarding the hot tub/spa we were interested in and was a pleasure working with him. He and his brother even personally delivered and set up our new spa at our home with a demonstration of the features and how to properly care for the water cleanliness. Lisa, his mom, handled the logistics by setting up the delivery date and time with us. She is very uplifting on the phone and very accommodating in meeting our schedule...even if she couldn't, we would made arrangements to help meet their needs because of their professionalism and quite frankly their way of doing business. Our family gives strong accolades to this five star family business!
The Hot Tub was delivered set up and filled with water. All chemicals and how to use them were explained to us. How to program time and set temp of hot tub explained. Set up was quick about 1 hour total. Great experience looking forward to getting in it tonight.