(January 30, 2018, 11:15 am)
The blonde lady pharmacist was very helpful, nice, and efficient when the computer system made an error concerning when my controlled medications were scheduled to be filled. I switched to this pharmacy instead of the CVS on Whitten and Stage because this exact problem also occurred there, when the pharmacist on duty would not double check their computer system for me and said I had to wait almost another week past my real refill date. I tried to kindly explain there was most definitely an error with the computer, because I was looking at the date on my last receipt and the date on the bottles. He hung up on me, and when I called back he hung up on me again and transferred the call to a cop who gave me a stern talkin' to! lol :'D CVS corrected the mistake the next day of course, when a different pharmacist assisted me, but the lady pharmacist at the Neighborhood Walmart put in the extra effort immediately to double check for me. She swiftly figured out the mistake with the system and she filled the medications immediately, and she didn't even have to call in the SWAT team! She was VERY busy, yet remained very professional and went out of her way for her patient even when she was quite understaffed (icy roads) and the computer system was not working entirely correctly on top of that. If you have Cigna, and you live in the 38135 area, go to this Neighborhood Walmart not CVS on Whitten & Stage. Better patient service by far.
