Category: | Car repair, |
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Address: | 10975 Lebanon Rd, Mt. Juliet, TN 37122, USA |
Postal code: | 37122 |
Phone: | (615) 758-9739 |
Website: | https://www.gerbercollision.com/locations/mt-juliet-tn |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
A very efficient operation.
Had my car towed there... got a phone call after delivery they don't work on my model of car.
Great people & great work!
Working with Gerber on my repair was super easy. I dropped off my car, they sent me progress emails almost every day, and I picked it up on time. And the body work they did was excellent. Gerber worked directly with my insurance company too, so I didn't even have to deal with that part either. The whole process was hassle free. I highly recommend Gerber.
I know that most five star reviews are overlooked with a focus on bad and presumably true reviews, but I hope that this one is considered for your repair needs. I had the very unfortunate experience of having two vehicles damaged in accidents during 2019, and I've never had an accident prior to this year. For the first accident, I went to Service King near Providence in Mount Juliet. Long story short, they didn't communicate with my insurance company timely which resulted in insurance rental car issues and estimates to repair that were considerably over the value of the vehicle, and ultimately resulted in a "totaled" vehicle. Skip forward to mid December 2019 and had an accident with another vehicle, and I decided to go with Gerber (based on reviews, plus they're next door to Enterprise rental which was convenient for me). The customer service from Gerber - including Candy, and the team led by Tonya to repair my vehicle, were phenomenal. I received constant updates from them on the progress of estimating the damage. My vehicle was confirmed to be reparable vs. totaled. They made sure to communicate this to myself and my insurance company. I received daily updates via texts on the progress of buying new and salvaged parts, and the end result is that my vehicle looks just like new on the damaged side, even better than the non-damaged side. My vehicle looks and drives great, and I couldn't be happier with this company!