Contact and Address
| Category: | Furniture store, Home goods store, Store, Bank, |
|---|---|
| Address: | 10810 Hillpoint, San Antonio, TX 78217, USA |
| Postal code: | 78217 |
| Phone: | (210) 954-4679 |
| Website: | http://www.customscreenandshade.com/ |
Hours:
| Monday: | 8:00 AM – 6:00 PM |
|---|---|
| Tuesday: | 8:00 AM – 6:00 PM |
| Wednesday: | 8:00 AM – 6:00 PM |
| Thursday: | 8:00 AM – 6:00 PM |
| Friday: | 8:00 AM – 6:00 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Location & routing
Most Recent Reviews
(November 8, 2021, 7:07 pm)The low rating is totally unfair. I have dealt with this branch twice - both times were when US Bank failed me. I had called customer service, cardmember services, business center, the supervisors for all those departments, my home branch, my company's home branch, random branches...I am talking about hours and days to resolve a single issue with everyone keeping me on the phone for LONG longwinded conversations about this and that, they can't help, they think this, they think that, I need to do this, I need to do that, x is because of y, y is like z, the earth is flat, and their theory on why the sky is blue...(the last two I made up to make my point). Totally unproductive waste of time when I have a life, and it doesn't include spending 40 hours a week on the phone to the bank to get nothing accomplished!!
Finally, I called this branch and spoke to the manager, who ACTUALLY DID HIS JOB. He listened, understood, and helped me. He actually GOT THINGS DONE!! Wow, what a change from normally dealing with the bank...
The manager of the branch is good and it shows with his employees. They are nice and polite, even when a customer is tearing their hair out. Unfortunately, I'm afraid he won't last long because...it's a big consumer bank. I wish I could say "US Bank sucks!", but honestly, they all suck. I hope Alan finds a better paying job before this bank destroys his soul. In the meantime, it's really nice to have someone who cares about the customers and is good at what he does, working in a bank like this.
Thanks, Alan and team!
(October 14, 2021, 10:48 pm)I always have a good experience at this branch, better than other branches.
(March 3, 2020, 2:29 pm)Great company. I would highly recommend their services. Capable and respectful installers as well.
I will be doing business with this company again.
(July 22, 2019, 5:39 pm)I Love It! Clay is the best, very professional, prompt, knowledgeable great product, beautiful! I have & will highly recommend to my family, friends & neighbors Great! Job! really happy that i choose this company
(October 1, 2018, 10:34 am)Custom Patio Solutions installed retractable motorized screens on our patio. We are very pleased with the end product. After the installation of the screens, the owner (Clay Mitchell) made sure that we were satisfied with the appearance and functionality of the screens. What was really impressive is the fact that Mr Mitchell returned my calls after the sale and did not rush me off the phone but patiently answered all my questions. It is difficult finding honest/reliable contractors nowadays; however, I truly believe we found one in Mr Mitchell of Custom Patio Solutions. I would definitely recommend this company to my family, friends, neighbors, etc.
Photos of Custom Patio Solutions
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