Texas Medicare Solutions

I had a question whether I had to re enroll on my current insurance plan. I went to Texas Medicare solutions and Gabriella one of my insurance agents explained to me that I didn't have to if I wasn't making any changes. As she reviewed my account she ask if I had received my new medicaid card and my dental visa, I told her that I hadn't received either one of them. She immediately got on the phone and made arrangements for me to receive them. I am so happy with Natalie Gamez ( this year's Reina Linda) and Gabriella they are so knowledgeable and helpful. When you walk in their office they treat you like family.

Natalie did an outstanding job explaining everything to me. She is very knowledgeable and dependable. She has AMAZING customer service skills and listens carefully to my wants and needs. I appreciate everything she does for me. She’s the #1 agent.

I highly recommend Mrs. Natalie Gamez as she is not only very welcoming, Natalie actually took the time to figure out what my needs and wants were out of a life policy while being cautious of my budget. She is truly an expert in her field and I’m confident that together we made a great decision for my future. I can not express enough, Natalie is absolutely amazing, caring, and she goes that EXTRA mile as she did for me. Thank you, Nat!

I have experienced the best customer assistance ever!
I was new to this process and Natalie guided me flawlessly!! She is so knowledgeable at what she does. I had not physically met her, but during the initial call she immediately provided her information to me and honestly, I texted or called her every time I had a question or situation!! She explained to me the process in a manner that really calmed me down. I was honored to have met her when I finally could and she covered everything once again. Natalie you’re the Best!

Natalie was so knowledgeable and explained the information in terms that were easy to comprehend. She provided excellent customer service and I did not feel rushed to make a decision. She answered all questions to my satisfaction.