Randolph Family Housing

Giselle was very personable and professional when we went to view a leasing option and answered all of our questions. I especially appreciated how she took care to fully understand what we were looking for. Later, I was able to get a hold of her right away when I had questions while filling out the leasing application paperwork. Looking forward to continue working with her through the application process :)

Hello, I wanted to say thank you to Randolph housing. I was so excited when I found out my family got orders to San Antonio. Everyone at the office was so nice and helpful. I was able to get a tour scheduled the same day I called Giselle was so kind and detailed when it came to the tour. Unfortunately our orders were changed but when I called her to inform her she assisted in helping me get the correct information I needed for our next duty station and who we should contact, she didn’t have to do that but she wanted to make sure we had the best experience even if it wasn’t with you, thank you!

I would like to take a moment to recognize Giselle Fernandez. From the moment we reach out out the Randolph housing she was so kind and attentive to my families needs. She went above and beyond answering our questions and providing her expertise. Unfortunately, this move did not work out for us she still reached out to see if there was anything else she could assist us with and to check in on my family. Good employees who value their job and genuinely focused on their customers are so hard to find these days. Kudos to Giselle, Randolph house you are lucky to have her!

Great experience moving into Randolph with the help of Giselle Fernandez! We were able to move in quickly and meet many of our needs in a timely manner. Overall great experience working with Giselle and highly recommend her for your move-in needs!

Ok I get it these homes are pushing 89 years old. So yes there will be issues that I’m going to have in the future but, as of right now I have zero complaints. However I will say that
I had an amazing experience with the employees at Randolph Family Housing, especially Giselle. She went above and beyond to assist my family's needs, demonstrating exceptional dedication and professionalism. Her attention to detail and willingness to help truly made our transition smooth and stress-free. Kudos to Giselle and the entire team for their outstanding service!