Regiane De Andrade - 21st Century Oncology of California

• NY Jets WFAN
  
  
  (June 21, 2021, 11:32 pm)

  The lady manager in the Pharmacy is the best CVS manager in the whole chain. She is kind sweet fantastic knowledgeable and patient. Don't really shop the rest of the store but always looks clean and organized. But Pharmacy manager lady is top notch.

• Lisa C
  
  
  (March 25, 2021, 12:24 pm)

  I'm so happy that this CVS is here! Convenient and clean. The pharmacy personnel are very helpful and pleasant. My favorite cashier is JOURNEY because she is always so helpful and knowledgeable. She always advises me about coupons and how to use my CVS card savings. Once I forgot my mask and she provided me one so I could enter the store and shop safely. I am always greeted by JOURNEY and we both smile at each other with our eyes..since we must wear a mask. I enjoy shopping there. There was a pushy assistant manager there in the past who was rude but I haven't seen him in a while. Journey would be a great choice for assistant manager! Thank you for your service JOURNEY and CVS.

• Tim Brown
  
  
  (December 24, 2020, 11:26 am)

  Thank you for your response. CVS does have certain policies in place for these types of event(s) and scenario(s). Although the statements made are seemingly falsified and inaccurate, it would seem that CVS maintains the policy and stance that “We Share a Clear Purpose; Helping People on Their Path to Better Health.”
  
  Sometimes this might mean that – even though you have the funds to do so – our customers might not be able to purchase an entire case of Lysol Disinfecting Spray. The goal, for our store as part of the community, is for everyone to have an opportunity to maintain a safe and healthy lifestyle. Our store is also aware that we have some at-risk shoppers that are unable to be present during traditional hours of operation, so we maintain the stance that we want them to have equal access to these much needed and highly sought after items as well.
  
  In response to Covid-19, the goal and aim of CVS is “With Our Presence in Local Communities and Our Commitment to Healthcare Transformation, We Are Uniquely Positioned to respond to this Pandemic…”
  
  As you have mentioned, Mr. Brown did offer a direct avenue of solace so that your voice would be respectfully heard and addressed accordingly. Unfortunately, you refused these options on multiple occasions stating that you would just simply keep “coming back” and that we could not “stop you from buying as much as you wanted.” As expressed in-store, and in addition to multiple social media platforms, to “get even,” you have affirmed that Mr. Brown and the CVS personnel of Store #11327 “haven’t heard the last” of you, especially noting your failed attempts to coerce the cashier into allowing the purchase. Additionally, the Corporate Information was cordially provided along with the gentle reminder of the posted “Yellow” signs that stated our in-store policy on valued items, such as Lysol Disinfectants spray, especially during this Endemic and Flu Season. This policy was implemented based on our unique location as well as the immediate need(s) of our local community.
  
  We strive to consistently uphold our assurance of a working environment that is free from all types discrimination and harassment for our employees and we also want every patron to feel safe and welcomed, especially here at Store #11327. If the need still remains, we cordially ask that you re-visit our avenues of addressing your in-store concerns, amicably rather than promoting a seeming form of defamation towards our highly valued employees. Thank You for Shopping at CVS Pharmacy!

• Janee Chambers
  
  
  (September 5, 2020, 12:21 pm)

  Every one here is so friendly and helpful! I went to pick up my prescription and a few things. I finished with my purchase and went outside and got into my car and realized I needed something out of the trunk and got locked out of my car.
  
  Tim was very kind and had me come back in the store were it was cool and wait for help to arrive. Thank you so much for your kindness and keeping a level head while I was frantic.

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