Category: | Veterinary care, |
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Address: | 1961 Alma Dr, Allen, TX 75013, USA |
Postal code: | 75013 |
Phone: | (469) 342-0585 |
Website: | http://www.timberridgeamc.com/ |
Monday: | 7:00 AM – 6:00 PM |
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Tuesday: | 7:00 AM – 6:00 PM |
Wednesday: | 7:00 AM – 6:00 PM |
Thursday: | 7:00 AM – 6:00 PM |
Friday: | 7:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 12:00 PM |
Sunday: | Closed |
I absolutely love Timber Ridge. We started using them for our Rottweilers & now we see them for our cats. When our rotties both passed away they cared for us beyond what we were expecting. It definitely made some of the hardest times of our life more bearable. They’ve treated us like family from day one and it’s always so easy to get an appointment. Also, while their prices are sometimes a little higher than some of the other vets around, I never have an issue paying a little bit more money for the quality of care you get from the moment you walk in the door. We won’t take our pets anywhere else.
I have a Doberman and they treat him like family. He never has a problem going to the vet. Great staff!
They are amazing. Our girl got bitten on the leg by another dog requiring surgery and stitches. They were able to get us in that day (on a holiday). They were very good to her and explained everything to us. Their estimated cost was very close and the price reasonable, especially compared to what an emergency vet would have charged.
I rarely write reviews but I have had such a great experience with this clinic that I needed to share. Every time I sent an email, whether it was an appt request or question regarding my cats, I received an answer shortly after. Dr. Lutz responded to my email on a Sunday! This is unheard of. I have taken my cats to several vets due to us moving the past 10 years. I have had some good ones but they were in smaller towns. I requested to speak to my last vet (Thrive McKinney), regarding my cat’s illness and could never get ahold of her. The front desk kept saying they would get back to me in 1-2 business days. It was very frustrating. I wish I had switched to Timber Ridge sooner. I am a human doctor, so I know how hard it can be to run an efficient clinic and appreciate this office so much. I also can vouch that Dr. Lutz was very thorough with my cats. The pricing is also very reasonable.
They are AMAZING!!! I'm so glad we ran into this place. They love on our cats like family.