Trails at Creekside Apartments

The management has changed hands a few times (only once since I moved in) however, the current one has been in charge since September 2018; longer than any of the any of the previous ones—who were more focused on giving things away for free than actually solving any actual problems. I honestly don’t know how other residents seem to always find something to complain about but can assure you it says more about the type of tenant THEY ARE rather than accurately reflecting the abilities and dedication of the current team. Richard, the Community Manager, has years of experience running properties of this size and has assembled a team that has never made me feel anything less than comforted and taken care of. Marcie and Tammie are very helpful handling day-to-day questions and are incredibly friendly. Aaron the Assistant Community Manager is always available to talk with you; whether about a problem or just anything you’re going through.
There’s noise (you live in multi-family housing with hundreds of other people) but they are good about reminding people on quiet hours. The compactor breaks down occasionally (mostly due to other residents not even bothering to use it correctly; I’ve seen it firsthand) but they always have it picked up as soon as they’re able. The hallways are stained but I just heard they’re going to be repainting all of them soon! Those minor things aside, this is a great place to live and I fully intend to be here until I am ready to buy a house. Hope you take my word and lease here!

I have been a resident for over three years and the current management has done an exceptional job in transforming this community into a great place to reside. The staff and management are professional yet personable and create a truly wonderful community in which to reside.

Tammie made this 12 hour move a true breeze. Tammie provided the leasing TRUE leasing experience with professionalism, constant communication, and the perfect recommendation of a floor plan that fits my needs for a apartment. Tammie needs to be recognized for her skills. She made me feel at home the moment I stepped into the leasing office. With having experience as a property manager, Tammie exceeded the expectations of the move in process. Thank you so much, Tammie!

I moved to Trails after my divorce, needed an affordable price and good accessibility for my dog and I while we worked out a game plan! Trails came through, it’s not luxury & glamor but it’s honest and helpful. Staff works with you, keeps you informed and maintenance is there when you need them!

I am writing this review on behalf of my fiancé and myself to say that our experience here has been nothing short of exceptional. Our leasing agent, Tammie, has gone above and beyond to make sure that we were taken care of on all fronts. She has been available over the phone any time we need her, always very professional, polite, and helpful, even when we had a million questions. Moving several states is always incredibly stressful and I can confidently say that Tammie has made this process as smooth as possible under the circumstances. I also want to commend the general staff of this complex for keeping it clean and well-manicured, even in the dead of winter. You truly do get what you see on the website, which seems to be a rarity these days. Between the excellent customer service and the high quality apartment for a fair price, we knew we couldn’t go wrong signing a lease here. I will update this review if necessary, but I certainly expect living here to be fantastic. Thank you, Tammie, for helping us find our new home!