PTConcepts of Frisco West

Ben S. was very friendly and knowledgeable. He took care to ask us multiple times about our concerns and gave us insights and pointers as he walked around our house. He took care to note how many loved ones we had (animals and children) and where they spent most of their time. I look forward to continuing service from Rottler and Ben.

I moved into my house a year ago and I had a Brown Recluse problem. Matt D was able to set up a maintenance plan and successfully got rid of the spider issue. He is always extremely friendly, professional, and efficient. He is thorough with his sprays, inside and out of the house. Matt also ensures to check the glue traps every visit and replaces them as needed. Rottler is a great company because if you have a bug concern that needs to be addressed, they are able to fit an extra visit in between maintenance appointments. Thanks Matt for what you do!

Matt D. our Rottler Tech. has been fantastic! We’ve used Rottler for the past 2+ years and Matt is always on time for appointments, helpful, and addresses our concerns with knowledgeable advice and effective treatments. Rottler is always quick to help when we spot anything that need attention.

When we moved into our home almost three years ago, we had a spider infestation and carpenter bee issues. We are pest free inside our home and Matt has been extremely helpful and thorough in keeping our home, garage, and fence protected. He is friendly and goes the extra mile in making sure to address all of our concerns every visit. Would highly recommend him and the Rottler Team!

After hearing noise in the walls, I made a decision to contact a pest exterminator. I called around, and it would have been several days before anyone could come out to service my problem. I called Rottler after watching a commercial. I spoke to a very informative lady over the phone, Michelle, who scheduled me for a same day appointment. Within 4 hours, the service technician, Alex Burnett, was at my house. The first sign of professional courtesy I noticed Alex was that he placed shoe covers over his shoes before he walked through the house. He pointed out a few things that he saw on the exterior where he noticed wasp nests, which he said he could spray to deter them from making the nests. Once inside, Alex explained the traps and bait he placed in the house. Alex explained everything very thoroughly about the treatment procedures, how long certain bait traps would last, and what to expect within the next few weeks. I had pets, and he said not to fear that everything that he used was harmless for my pets. He set traps outside around the house, and Alex explained that the treatments can take a few weeks to a few months. I noticed a change within the first week after the treatment, and by the end of the first month, the mice had diminished the wasp outside had diminished. I am very pleased with the way the treatments are going.
Alex is a great guy who knows what he is doing. He is prompt, polite, professional, friendly, and extremely knowledgeable. I am glad I made the call to Rottler and even more pleased that I have Alex as my service technician.

Our tech Austin Hightower is awesome! He’s always on time, lets us know promptly of changes in his schedule, and he works very well around our dogs. I would highly recommend Rottler, especially Austin.

PT concepts is great went in post shoulder injury due to an accident. The team of Dr. Arora, Holder, Jerry, Cass, Nicole, Daisy and the rest of team are awesome.

I have been going to PT Concepts for the past 3 months and must say I cannot be happier with the overall experience. Each member of the staff is incredibly knowledgeable and worked with me to customize treatment to target whatever area is particularly inflamed in the given day. I have had countless surgeries and gone through multiple different Physical Therapists and am truly grateful to have found PT Concepts! They have a customer for life with me!

Everyone at PT Concepts is amazing! From the front desk staff to the physical therapists to Dr. Arora himself! I have nothing but great things to say about my experiences there. When I walk in, I feel like family! I'm a competitive tennis player and had foot surgery Feb 2, 2021. I went to PT Concepts for my physical therapy as soon as the Dr. released me. Eric was able to get me back on a tennis court 10 weeks after surgery!!! Truly remarkable! I highly recommend this practice to anyone who needs PT or just wants to feel better on a daily basis. Thank you.

Staff are friendly and flexible to both your schedule and needs when it comes to chiropractic/ physical therapy care. I've been coming here for a few months now to get my shoulder back in order and have absolutely no complaints. I would definitely recommend others to give these guys a call.

The staff is great and very willing to help and get you out of pain and on the right track to make you feel better. They continue to work hard to make sure you are feeling great. They all go above and beyond. Great friendly atmosphere. Very nice experience every time you walk through the door.