Category: | Car repair, |
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Address: | 2891 E University Dr, McKinney, TX 75069, USA |
Postal code: | 75069 |
Phone: | (855) 442-4547 |
Website: | http://www.hailrepairgroup.com/ |
Monday: | 9:00 AM – 6:00 PM |
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Tuesday: | 9:00 AM – 6:00 PM |
Wednesday: | 9:00 AM – 6:00 PM |
Thursday: | 9:00 AM – 6:00 PM |
Friday: | 9:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 2:00 PM |
Sunday: | Closed |
10/10. Dudes used new replacement parts when the insurance company wanted used stuff. Stuff that had been pulled from "donor" vehicles. You want it done and done right? New parts? No leaks? Auto Hail Repair Group every time.
Never in my life have I experienced this type of hands on customer service from start to finish. Upon making my initial phone call there was tons of communication between auto hail repair group,my insurance, rental car company and myself. I almost lost my vehicle due to a significant amount of hail damage but i expressed my concern and Shannon and Brock jumped into action. Not only making sure we could keep my vehicle but also taking the time to let me know i was not alone. You don't find honest,kind and dependable people like this. My car looks brand new and i know that they are as trustworthy as it comes! Thank you guys again!!!
Great service and even better customer service! I highly recommend using them for any hail repair needs. They even give you a loaner car if you need it for free!
I don't know where to start. These folks at this shop are tremendous. We were really wary after another repair service at a different shop. Brock convinced us to just try them, they are local owned, local hired and his guys could use the work. We ended up letting them try after seeing all the good reviews. It was worth the worry. They literally went above and beyond for us. Had a really really nice rental, my vehicle was done in just about a week. Communication during that time was absolutely phenomenal. I got her back and she looked brand new, inside and out. No extra miles put on her, nothing taken from the inside, she's in better shape than how I let them take her. I promise if you use them, you will absolutely not be disappointed. We are their customers for life, will recommend to anyone needing work done.
Thank you, Clint! You showed up at my door as I was headed out, and I almost said no thank. But you very politely asked for a minute to talk. In the end, I'm greatful I did, you and the Repair group did an amazing job. Gave me a rental, fixed the hail damage, and had my Tacoma back quickly. Currently working on another one of our vehicles and still have a rental. You guys Rock and I will send all my buddies your way. Before I forget thanks for bringing my truck back to life with an amazing wash and buff!! Bling Bling! LOL.