HT Floors and Remodel

We retained HT Floors and Remodel to do pretty much a complete renovation, appx $120,000, of our home starting in April 2021 after we purchased it in February 2021. The only thing that wasn't completely replaced throughout the house was cabinetry in kitchen and bathrooms. The house is 4280 SF.

I have held off on posting this review because I feel in an undertaking like this perspective is important and taking into account the situation in the industry that was starting to take shape in early 2021.

Hank is attentive, will return correspondence (calls/emails) in a timely fashion and will come out to your project upon request and as appropriate to check on progress.

While the details of the costs estimate left something to be desired. I was a bit paranoid that the scope was vague because I didnt want to have to deal with potential issues on the end of the job as far as we asked for this but you didnt do it or this wasnt completed etc. Fortunately this situation never happened.

I had solicited at least a dozen contractors to bid the project and Hank's pricing was the most reasonable for the total project. Sure, he was higher on some things like painting than others but better on other items like custom closet install and flooring. During the process he was the only one who really seemed to take the time to understand what I was wanting to accomplish. As stated his estimate wasnt the most detailed but it certainly wasnt the worst either. Some of the estimates you will see are terrible and it makes you wonder how that person is even in business to begin with. We set up a payment schedule (there were 8 total payments) based on progress benchmarks and once we were happy those benchmarks were achieved we made a payment based on completed work.

The project started in early April 2021 and finished in early August 2021. Its important to not the house was not occupied so there was nothing in the way to slow down the process. There were some things that needed to be addressed and those items were handled during the punch list process and everything that needed to be addressed was eventually taken care of as promised. The job finished about a month later than what was initially discussed. Again, with perspective and seeing the big picture in what the industry was experiencing with labor and supply shortages I now look at this as a win that it was only a month and not more.

I think Hank goes above and beyond in the fact he isnt looking to nickel and dime you and toss out a bunch of supplements. There was no increase in labor or materials as the project went on as material costs (particularly lumber) were increasing and no increases in labor. What I was quoted in the initial estimate is what was paid. Also, during the renovation process when we wanted to add things Hank just put together a supplement, we discussed it and that was that. It was easy to do and there was never any push back or saying that this is going to mess up the timeline.

When the work was complete everything turned out as best as we could have hoped for. There were no disappointments. One thing to keep in mind during this process is that contrary to what you may think your house wasnt built perfectly, especially in the suburbs and your contractor has to work with what was already in place.

The only constructive criticism I would give Hank is to give more communication during the renovation process so you know what to expect and understand why things are happening the way they are happening.

Looking back I can say you can trust his process and know that things will get done and things will turn out the way they should even though it might not seem like it at the time, especially if you are looking at the job progress every day like I was. Hank is solid to deal with and as good as you can hope to find in the DFW area.

We love HT Floors and remodling! We started our complete kitchen remodel and complete tear out of all floors throughout our downstairs in 2nd week of November. Project was completed week of Christmas. Only thing we’re waiting on is my oven on back order from Lowe’s due to Covid, but wanted to post the beautiful work they did. Hank the owner was very communicative, great insight, expertise, his staff very professional and friendly, work was top notch, and overall I was very impressed with my new beautiful kitchen. We had cabinets torn out, beautiful new island built, backsplash done, countertops, custom features, and all lighting installed. I would highly suggest using Hank on any kitchen remodels or flooring needs. He also does bathrooms as well. I can’t wait to post the before and after and show off my beautiful kitchen. We’re so happy and love how big my kitchen is now.

I LOVE my beautiful new kitchen! After receiving a very fair bid from HT Floors and Remodel I gave a deposit and we got straight to work. They said the job would take 8 weeks and it took just under that. I've never had a contractor finish ahead of time. They have the best tile guy in the city. All of the different crew members that came to the house were really wonderful.
Was everything perfect - no - did they fix it when it wasn't - YES! I will use them again on my future projects. Owner Hank has a high level of integrity and I truly enjoyed working with him.

HT Floors and Remodel did a full kitchen remodel in my home and I would highly recommend them. Hank (the owner) is extremely professional and knowledgeable. He made sure the project ran smoothly and on time. Each one of his crew was professional and meticulous in their work, making sure I was happy with each step of the project and cleaning up at the end of each day. Everyone did exactly what they promised (and then some) and worked to make this remodel as stress-free as possible. Communications were amazing, with texts to let me know when crews would arrive and to answer any questions I had promptly. The new kitchen is fabulous – exactly what I wanted and done to perfection. We have already started the process with HT Floors and Remodel to do a full remodel of one of our bathrooms. Their price was reasonable and the work was done in a timely fashion. I would highly recommend HT Floors and Remodel.