Category: | Health, Furniture store, Home goods store, Store, |
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Address: | 2120 Spring Creek Pkwy # A, Plano, TX 75023, USA |
Postal code: | 75023 |
Phone: | (214) 907-6711 |
Mark, in the Rug Department at the Lakeville store, was so helpful. We called first because we saw a rug we liked online at that location. He was the person who answered the phone. He found the rug and had it waiting for us when we arrived. In person, it wasn’t quite what we wanted. He then showed us other ones they had. He also encouraged us to look at those on the Clearance racks. We wanted an all wool one and we wouldn’t have known to look there. The one we ended up buying was beautiful and 73% off. We received an additional $75 off as part of a progressive sale. We spent a lot less than we thought we would because Mark suggested looking at the ones that were deeply discounted. The Clearance rugs were high quality and there was a large selection to choose from. We received excellent service even though we didn’t buy a more expensive rug.
I recently purchased new carpet for my home. I shopped around and decided to go with HOM Furniture. They had the best selection of quality carpeting with the best promotional offers. I worked with Mark Blackwell who understood what I was looking for and was able to provide me with excellent choices. Mark is very knowledgeable with a lot of valuable experience. From beginning to end the entire experience as professional and well organized. I am very happy with the end result. In the future I would not hesitate to return to HOM for carpeting or furniture needs.
John was an amazing sales person. We were able to set the pace and price, he wasn't too pushy but gave us all the perfect information to make the best decision. He was funny, kind, and talented. I know we are going to love the table we bought. He eased the anxiety of furniture shopping and made it fun. Definitely give this place a look at!
I had a wonderful experience shopping for furniture for my new house. I need to recognize 2 staff members who had excellent customer service and went beyond their duty to help me. Sue Cowell helped me to select furniture for my living room, family room and dining room. She was excellent in her work and very patient. I needed to get a rug for my living and Sue referred to me David Lindquist "Old Dave". Dave was very knowledgable in his work on rugs. He looked at the color of my floor, wall, and kitchen cabinets and he was able to recommend a very nice rug for my dining. In addition Dave recommended a very good rug pad. I am very humbled by the excellent service that i received from Sue and Dave. I just want to say a big thanks to Sue and Dave.