Category: | Store, |
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Address: | 7301 Windrose Ave. c100, Plano, TX 75024, USA |
Postal code: | 75024 |
Phone: | (214) 494-4241 |
Monday: | 11:00 AM – 5:00 PM |
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Tuesday: | 11:00 AM – 5:00 PM |
Wednesday: | 11:00 AM – 5:00 PM |
Thursday: | 11:00 AM – 5:00 PM |
Friday: | 11:00 AM – 5:00 PM |
Saturday: | 11:00 AM – 5:00 PM |
Sunday: | Closed |
You often hear people say "Buy the Seller, not just the Watch."
I grew tired of the pomp-and-circumstance of traditional high-end boutiques, where you are greeted by awkwardly formal staff, trying to inconspicuously see what's on your wrist in order to quickly upsell you on your next purchase before moving to their next "customer." Several years ago, I was recommended to check out Timeless, where I experienced and inviting and casual, yet professional atmosphere at their Legacy West location, with a great selection of high-end brands. The staff was not only passionate and knowledgeable about watches, but they were interested in building long-term relationships with their clients.
Over the last two years, I got to know Kevin and made several Omega purchases - most recently a 3861 Speedmaster. My experiences have been great, and the transactions were seamless, largely due to Kevin's client-first approach and genuine passion for what he does. Now I know what it means to "Buy the Seller, not just the Watch." Timeless (Kevin) has become my AD of choice.
Kevin, if you read this, thank you!
Excellent and super knowledgeable staff! Bought my first luxury watch here and Nick took the time to tell me everything about the brand and watch. Highly recommend!
Amazing experience. Vinny was low pressure and inviting from the minute we walked in. He also accommodated my needs with the particular watches I was interested in which is why I ultimately ended up buying here rather than online. I ended up walking out with my Tudor Black Bay. I’m happy I did business with Timeless. Thanks again Vinny, I can tell you have a passion for timepieces and sales. See you on my next purchase 😎
Excellent experience. It’s a real pleasure to not only see but discuss watches with very knowledgeable people that clearly love watches also.
They are patient, no pressure, and listen well for what you are looking for.
Good service, good staff. Didn't have much of an experience to give 5 stars. There was a slight bit of a wait time to be helped. Other than that, everything was great.