Windsor Metro West Apartments

Moved into Windsor Metro West about a month ago. We were absolutely thrilled to find this ideally located building and very impressed with the cleanliness, amenities, and modern interior. Taylor (who has since moved to a different building within the same company), Brittany, and William made our move-in stress free and are always available to answer questions and address concerns in a timely manner. Would definitely recommend this property !

My family and I love these apartments! They have everything we could ever need to have fun and relax from a gym to a pool to game rooms and open areas for our kids and pets to run around! They are very approachable and have your best interests at heart. The manager, William, goes out of his way to take care of us!

As I near retirement, I'm beginning to appreciate good old fashioned customer service and hospitality. As I narrowed my search for the perfect apartment, Windsor Metro West was in the final three. I had a list prepared with all the questions about the stuff that really mattered to me. Garage questions (lifted Jeep), pet questions (how quickly can I get my dog outside to do his business when he wakes me up in the middle of the night!), location questions, the list goes on. I really appreciated Holly's diligence. She either had the answer, or came back with the answer in a follow up email. She sent me videos of the S1 and S2 studio apartments which was extremely helpful. She even took pictures of the garage max height limit indicator, which I'm guessing I'm the first person to ever ask about that. Folks like Holly really need to be recognized, they bring so much value to their employer. Kudoes to Holly!!!

Metro West have beautiful homes available to rent. The rooms are updated. The fitness center is very nice. The community had several outdoor space options. They are located near the shops at Legacy which has several shopping and restaurant options. I just toured the property and I really enjoyed my experience there. The leasing agent Taylor was amazing. She had very thoughtful answers to all the questions I had for her about the community and the surrounding areas. I recommend touring with her if you get a chance.

Three months ago I was an engineer in Illinois that received the job offer of a lifetime. However, I did not know where I was going to live and I have lived in Illinois my whole life. After doing a couple of weeks of research I stumbled upon Windsor communities and Windsor Metro West and I was prompted to contact Holly to get information. To sum up the apartment search process I will say that Holly assisted me at every step from selecting an apartment to getting all of the paperwork for approval it was a very seamless process because Holly was transparent and gracious with someone not able to visit and have an apartment showing. She sent me various videos of the apartments and gave me advice on what will work best. Numerous long calls and emails directed me to the right places to get my utilities set up from states away.

At this stage I was preparing to move in Holly informed me that she will not be in the office and that she will pass my information along to Taylor. Taylor was very courteous to call me a couple of days before moving in and make sure that I had everything set for my move-in day. Upon arrival on the day of move-in, Taylor gave me a crash course on Windsor Metro West and gave me a very thorough tour, and pacified me with all of the answers to my incessant questions. Note I was extremely nervous just because I was new to Texas. She also informed me about the social community of Windsor Metro West and all of the things that you can do to make friends. I already know that I’m going to enjoy my stay at Windsor Metro West just because there are a lot of resources and also a lot of other young professionals in my building.