Category: | Real estate agency, |
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Address: | 9 Trails Pl, Wylie, TX 75098, USA |
Postal code: | 75098 |
Phone: | (972) 442-7850 |
Website: | http://www.trailsplaceapts.com/ |
Monday: | Closed |
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Tuesday: | 9:00 AM – 12:00 PM |
Wednesday: | Closed |
Thursday: | 9:00 AM – 12:00 PM |
Friday: | Closed |
Saturday: | Closed |
Sunday: | Closed |
I worked with Chad and he was AMAZING! The process was quick and his communication was stellar. I was updated regularly and he got me squared away with my new home! Not to mention I love my apartment!!
We really like living here. The pricing is affordable. Since the new office manager, things have really straightened up. The property is cleaner. We don’t have a bunch of kids running around being loud and obnoxious. Maintenance is very quick and friendly. The few times that I have been in the office, she has been very helpful and super friendly! She always has a smile on her face and eager to help. That makes living somewhere so much easier! Definitely like living here now.
We love Trails Place. The pricing is fair. Maintenance is always prompt. The new office manager…awesome!! She’s always quick to respond, even if she isn’t in the office. She’s very upfront about everything so there’s never any confusion. She’s always super nice and friendly. The definitely makes living here easier!
I have been at Trails Pl for almost a year. We were very hesitant to move in a year ago because everything was so unorganized. They couldn’t get the application right, always talked to somebody different, etc…We had a lot of unsupervised children wreaking havoc on the people and property. Since the new manager has stepped in, things have been a lot different. She may only be in the office 2 days a week, but I’ve never had an issue getting a response. I’ve stopped by the office several, several times with questions. She has always been very respectful and polite. Always very kind. Even when we have seen her out on property, she has been really courteous. Always smiling. That is definitely a change from the previous manager. I’ve had a few maintenance requests that were handled promptly. Overall, things have changed for the better. Good maintenance team and awesome property manager!!
The Maintenance staff is great. I was very happy to see the preventive measures for the freezing weather last week. I have personally lived here a while and never seen the salting of the grounds before. Thank you for that! The new management company is making great changes. Keep it up!!