Mercy House New Braunfels

My husband has been at Sodalis/Mercy House for over a year now and I can't say enough good rhings about the compassion and competence of the lovely staff. He began as a participant in adult day care and often when I brought him back to our house after a day there, he'd say, "I don't want to be here, I want ro go home!" (Meaning back to the facility) So when the time came this January to place him permanently, it was an easier than normal transition.

This is, indeed, a homelike environment. Others look so intimidating, like a giant complex or hotel, and if you're dealing with memory loss, that's an added complication. At Mercy House, it's like an actual home with adult children taking care of parents or grandparents in an intimate, personal setting. The Aides are always asking the residents if they're comfortable, want a glass of water or a snack, or if they're cold or need the bathroom...just the kind of attention you'd give at home. And it smells good! Never a smell of stale urine or other unpleasant odors.

Oh yes, and there's Honey, the facility dog, who knows how and when to offer comfort and the bird feeder in the lovely little enclosed yard where residents can stroll or sit on the covered porches and enjoy the breeze and each other's company under the big shade trees.

Yes Sodalis sold this facility to Mercy House. But the new management is amazing in their level of commitment to residents and their families and any ideas you have about possibly improving your loved one's experience are met with full support - and ACTION! Sometimes I go in and find little improvements I'd meant to get around to (like a wreath on his door or the bird feeder outside his window) only to find it done! - probably by Jamie, the Activities Director, who's always adding nice touches, or Chestin. the Executive Director, whose answer is always "Of course you can do/try that!" He supports anything that adds to the resident's comfort and the family's concerns as long as it doesn't violate regulations. In fact, he offers to help!

As my husband has deteriorated from walking, talking and socializing to bed and wheelchair bound with minimal ability to communicate, their care and personal concern for him have accelerated with his needs. But others have different needs, and during my year of frequent visits, I've seen these Aides deal with situations involving aggression, "dementia frenzy" and distress of various sorts and always they have calmed the resident or deflected them successfully so the undesirable behavior doesn't escalate.

I've had personal experience with memory care facilities with great reputations in other states but they don't measure up to Mercy House. I can't believe our good fortune to have found this little gem right in our back yard.

“I would give 5 stars to Sodalis Staff. They are an amazing group of caring individuals… The team of caregivers are more than amazing. Caring, ingenious, and effective. I was so lucky to have found them…the place is super clean and the outside patio is lovely!

Sodalis Senior Living in New Braunfels has been a blessing to our family. We recently transferred our family member from another facility to Sodalis; due to lack of care. The transition was flawless and the level of care that Sodalis is providing has been top notch. The staff at Sodalis truly care about all of their residents and it shows! I can't say enough good things about Sodalis and how grateful we are to know that our relative is now treated as though he is part of a real family with great love and care!

Sodalis memory care is a lovely place. After visiting several facilities, we picked Sodalis for my mom's care because the people there talk to the resident and know them well. It is comfortable with a warm, hospitable staff and atmosphere. I love visiting!