Sirius Plumbing & Air Conditioning

Austin was efficient and explained everything he was doing at my request. He was very thorough and personable. He had to come out to clean up another’s plumber’s work, but did so with grace. This company’s dispatchers/customer service is always pleasant and professional!!

We have a twice annual maintenance with Sirius which saves money if you need a repair. In our case, one of the outdoor compressors had leaked all of the freon through a valve. The technician quickly diagnosed the issue and repaired it. I'm thankful we caught the issue before the summer heat was on us. Reliable, professional, and fair pricing. I don't think the technicians are paid commissions for up selling like some other HVAC companies in the area.

My faith in honest repair services is restored. I was qouted by one service for $2000 in repairs. Cody showed up, ran diagnostics and found it could be done under my warranty work for just the cost of the freon. Saved me over $1600. This is how businesses get and maintain loyal customers. Integrity, pride in workmanship, and doing the job right. They deserve this rating.

Link was fantastic ans service I can’t really complain. Interesting story here, sometimes stuff goes sideways. Well, stuff went sideways, there was a mis diagnosis and this was during the ice storm so I can’t really fault them too hard. BUT I have to say these guys completely made it right. I mean completely. We had an issue with the ice storm and although the experience was not excellent, the make up was very good. Reasonable pricing but above average customer service. They communicate and they provide updates, technicians quote quickly and don’t waste time with sales pitches. I would say the leadership team is stronger than the service team but overall you won’t be disappointed. Give them a call and I recommend you ask for Link as he will always get back with you.

At the end of the day I will be calling them to do more work and install the shower because at this point I can feel comfortable I won’t be left holding the bag.

Many thanks to Sirius plumbing, you are safe with them.

We were truly impressed with Sirius Plumbing and our plumber, Randall. First off, they actually worked us in and we were a home warranty call! Randall was friendly, honest and communicative, especially when it turned out our frozen pipes were not covered by our warranty. He answered all our questions and our repairs were done same day. Pricing was straightforward and very fair. This was a great experience (if you can have that with plumbing!) and we will definitely use Sirius Plumbing again. They actually made this frustrating frozen pipe experience tolerable. Thanks Randall and Sirius Plumbing!