Recon Central

I haven't been this pleased with the actual job outcome and the overall customer service in awhile. John Purser and the entire Recon Central team are legends in their line of business. Quality, timeleness, fairness, extremely pleasant to work with. They get my highest endorsement, and I am not an easy customer.

If you have any sort of exterior or interior reconditioning or repairs that need to be done, I highly recommend recon central. They do really good work, if it's hail dense that you need fixed or scratches that are even pretty deep that you need repaired, or headliner that you need replaced, or anything like that this team is pretty much a One-Stop shop for getting all that done. They are very personable, very easy to work with and their rates are reasonable. They even turn around the work pretty quickly too which is nice. Someone opened their car door into my car and caused a dent and scratches, and I brought it to recon Central and they handled it like a champ, you can't even tell it happened anymore.

My black truck had overspray over the entire surface and Recon Central was highly recommended by a friend. I took it there and met John and Shelby and didn't have expectations. After they inspected the truck, they ensured me that the black high gloss shine could be restored. After the ceramic application, I was surely impressed with the outcome! If you are in need of any detailing or upgrades to your vehicle, I would definitely recommend their services.

I discovered the padded cover of the glovebox in my BMW X3 was delaminating and separating from the glovebox door. I didn't think it was a big deal. Simple re-glue and I'd be good to go.

My service writer at BMW told me he was familiar with the problem and it could be solved in 2-3 hours. A replacement glovebox would be $575 + labor for a total of $670. I was blown away that there would be no effort to repair, only to replace the whole glovebox. I told him I'd think about it.

After thinking about it, I decided I was not interested in spending that amount on a minor appearance issue on an 8 year old car.

Then I thought there must be a collision center that might do the work. I inquired at an auto parts store if they could make a recommendation. After a few wild goose chases, I googled collision centers and found Recon Central nearby and called. John answered and was very confident they could solve my problem with one of two options.

I went over and John looked at the issue and assured me they could take care of it. We talked about a price to do the work and when I could bring the car in.

I took the car in the next afternoon and was told I would have it back before the end of the next day. I mentioned to John that I was getting some wear on the edge of the driver's seat. He quoted me a price for that and I told him we'd see how the other work turned out before I made a decision about the seat.

The next afternoon, John called about 3p to say the car was ready and he was excited for me to see the work that had been done. When I inspected the work, it looked like nothing had ever happened. It was perfect!

John asked if I had noticed the seat. I hadn't. He said he wanted me to know what kind of work they did. Again, perfect!

When I went in to pay the bill, he told me it was a bit less than he had quoted. One more time, perfect!!

These guys know how to walk their talk. They are good. I'm looking for stuff on my car to have them do. I love good work, especially when it's reasonable.

I updated my sister on my saga of the glovebox door this morning and she wanted the contact info right away.

I would recommend John and his merry bunch of magic makers to the pickiest of car owners.

John and the team did a great job fixing some aging leather upholstery in my Mustang. They also replaced the cowl on short notice the same day as the upholstery. I highly recommend them. As my car ages I will be backed to keep it in top shape. Big thanks to the whole team for a job well done!